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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1609 reviews

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  • Value

    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,609 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young guy who came to my house was very polite and helpful and was very knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew their stuff, answered all my question, and cleaned up their mess. Does not get much better than that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job putting up our TVs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does their best to help. They always try to find a solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. Took extreme care in their work and our property. Cleaned up all excess and assisted with the System hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Geeked-up (Positive)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very knowledgeable about the merchandise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my TV,Cable and mounted my TV on the wall in a timely manner and polite while doing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful service. We bought the TV in November of 2024. It’s now October 2025 and yet we still do not have a tv installed or delivered. Twice now Best Buy has canceled our order within 10hrs before delivery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well pleased with my Samsung 65 tv. The geek agent that installed it was knowledgeable, polite answer questions I had. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, and kind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them mount a 75" and a 55" and they did it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the TV in a small area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service from the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bracket Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was polite, courteous, and did a fantastic job installing 2 TV wall brackets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job and were extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is as described very sturdy good quality. i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bargain if you take total tech support from Best Buy, service depends on the guys who come for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Our TV was mounted quickly the measured viewing level is exactly to my satisfaction. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always nice to get for free with best buy total tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mount a soundbar to the TV and connected a soundbar to the TV

    I would recommend this to a friend