Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1609 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,609 reviews
  • Rated 5 out of 5 stars

    Excellent Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with overall installation. Service Rep was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed all our TVS (7). He was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TVS!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed all our TVS (7). He was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Hangers for TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. I would recommend the Geek Squad installers only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad this is an option for buyers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we did not have the geek squad do this, we would not be watching our new tv today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by great guys. They arrived on time and set up our TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installs all super quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome!! He did an awesome job.....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 times 3 misses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving Best Buy a 1 star..should be a half a star..the salesperson picked out what I needed. wrong piece..I took it back to the store..they said this is what I needed..took it back home wrong piece..drove back to the store..this my 3rd time going and coming..25 miles each way..told the salesperson to let the installers pick up the pick and bring it to my home..they get there ..wrong piece..I took the wrong piece back to the store canceled my order ..was given a phone number to call heres the kicker..Im not talking to anyone in the USA they're in the Philippines now isnt that something

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As friendly, motivated, and efficient a pair of workers as I have ever met. Class act.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mounting service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with Javier who mounted my new tv in a guest bedroom. Love the tv too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service knowledgeable and friendly. Resolved my issue with my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was flawless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional and worked cleanly. Very happy with the finished work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to put up multiple tv or other products.. it's well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect was great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job, connecting the tv to the new wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met the placement and neediness for cable management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman did a fantastic job installing new TV and moving old one to new wall location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Did a wonderful job. Knew what they were doing. Did things in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were on time. Knew exactly what they needed to do. Cleanup the mess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad worked fast and efficiently!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are so professional and helpful! They mounted my tv with no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation went like a breeze.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was exceptional, everything worked perfectly!!!!!!

    I would recommend this to a friend