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Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,616 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the TV mount, excellent and courteous service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GS installed TV wrong and struggling to get fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to install TV. Left cords open and they got crushed. Told me with this mount they can’t mount lower. I read mounts installation manual and found they were wrong. Today 5/17 they were supposed to come and fix. App showed arrival in 14 min and next text showed they cancelled. Called to reschedule was on phone 25 min and was told they could not reach me. They are lying. My phone was with me whole time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They were great setting it all up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful setting it all up didn't have to lift a finger!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 times 3 misses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving Best Buy a 1 star..should be a half a star..the salesperson picked out what I needed. wrong piece..I took it back to the store..they said this is what I needed..took it back home wrong piece..drove back to the store..this my 3rd time going and coming..25 miles each way..told the salesperson to let the installers pick up the pick and bring it to my home..they get there ..wrong piece..I took the wrong piece back to the store canceled my order ..was given a phone number to call heres the kicker..Im not talking to anyone in the USA they're in the Philippines now isnt that something

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job of hooking up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up TV and soundboard and dus an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tools for mounting parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say about tools for mounting..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great for my 65” TV mounted over my fireplace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality installation and service but too pricey for multiple installs at the same location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proper Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew did a great job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was done very professionally and the quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable thought out of the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this seevice to a fried or family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice and easy to use. I would get it again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful service. We bought the TV in November of 2024. It’s now October 2025 and yet we still do not have a tv installed or delivered. Twice now Best Buy has canceled our order within 10hrs before delivery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect.....no complaints at all. Fast...neat and prof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend by magnolia.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and got it done in a good time matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Job. Good Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have lots of remotes they helped me understand them.

    I would recommend this to a friend
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