Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,618 reviews
  • Rated 5 out of 5 stars

    The big install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was amazing and professional could not be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended for TV mounting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job on installing 98 inch TV on wall mount. Cleaned up and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the tech too their time and made sure everything was set up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 guys mounted my TV and sound bar very quickly. Very knowlegeable. Took all the trash with them. The set up my streaming services and showed me how to use the TV. They also refused to take the tip I offered them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they were supposed to do and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician/Installer was truly professional. Knowledgeable about the product. They made installation easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried the beast into the house and hung it with no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mort Harris

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment and qualifications for the set up the three TV's were second to none. After the installation they made sure that I was satisfied and cleaned up after themselves. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install Team executed an exceptional job, providing outstanding customer service throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and programmed everything great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful. They were professional, knowledgeable, had all the necessary tools and cables required to do the job, I didn't have to do a thing. As a matter of fact, I put a pizza in the oven and left the room. When they were finished, Bobby (I think that was the tech's name) set everything up on the TV. I just handed him my username/password book and we went through all the apps we're subscribed to and he got us logged in. He even got the TV logged into Apple TV, which I couldn't do on my LG TV because I don't have an Apple device. Bobby was terrific and answered all of my questions. He even helped with a soundbar in another room. I'm having problems with the soundbar, but it's not an installation problem. It's a "Do I want a soundbar that's supposed to work like this" problem. I'm glad I'm a TotalTech member and if I need service again, I hope that they send someone like Bobby out to me again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job with installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service - Staff were professional. Install was amazing and highly recommend. Installation was carefully done and amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re ordering a large TV this is a must. Qualify fast service . Thank you for making this painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Impressive Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called about 15 minutes out and arrived ready to go to work. Got down the old TV and then discovered the mount I'd bought was not long enough to work with the side mounts on the new 98" TV. Well, they retrofitted and made it work perfectly. They did the initial picture setup, went through all the settings and made sure I understood everything before they left. Very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, One guy knew what he was doing. The other not so much. But the finished product was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. Installation crew showed up on time and were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was top notch! Showed up as scheduled and got the job done really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, guys were able to mount the tv in half an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made a great price even better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used a tech support service and was extremely pleased with the results. The technicians were knowledgeable and efficient, quickly diagnosing and resolving my issue. Their communication was clear and professional throughout the entire process. I felt confident in their expertise and would highly recommend their services to others. Thank you for the excellent support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing work and install of 85” Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, friendly, on time, everything you’d want!

    I would recommend this to a friend