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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1606 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,606 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough job but they stuck to it. It is a really big tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will definitely do again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very thorough and professional. They explained everything and left my home cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and punctual. Treated my home as if it was there own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent, Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used Best Buy’s mounting services for our TVs for years. They’re fantastic, always polite, and accommodating to our dogs. We upgrade fairly often and having to dismount then remount TV’s would be a pain so we really appreciate their efficiency and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great serive and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job with the installation. will always use the for any installation that i need i the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quick and did a good job cleaning. They were late to the delivery by a few hours but I had set aside the rest of the day for it anyways. They did forget to center the tv before they left, but it was easy enough to do even with a 100inch tv. Make sure you buy your own mount though, the BB mount was over double the price of the one I purchased on the jungle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent and very professional! 100% recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installed tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Friendly staff that come to install new samsung 98in tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 LG QNED TVs were mounted very efficiently and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing, professional and efficient. Made it painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad scheduling by the schedulers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up 4, hours later then the scheduled 4 hour window.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very efficient and cleaned up after job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and had my 100” installed in no time. Were very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, the guys treated my Smart 100 very delicately, they hung it perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superheroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service is Amazing at Best Buy. Fast Friendly Knowledgeable Remarkable and Really Amazing,I highly recommend using them especially setting up and mounting a 100 inch Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are amazing and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and very professional staff and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing work and install of 85” Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, friendly, on time, everything you’d want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mario was AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario was Awesome!!! He mounted my two TV's quickly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful. They were professional, knowledgeable, had all the necessary tools and cables required to do the job, I didn't have to do a thing. As a matter of fact, I put a pizza in the oven and left the room. When they were finished, Bobby (I think that was the tech's name) set everything up on the TV. I just handed him my username/password book and we went through all the apps we're subscribed to and he got us logged in. He even got the TV logged into Apple TV, which I couldn't do on my LG TV because I don't have an Apple device. Bobby was terrific and answered all of my questions. He even helped with a soundbar in another room. I'm having problems with the soundbar, but it's not an installation problem. It's a "Do I want a soundbar that's supposed to work like this" problem. I'm glad I'm a TotalTech member and if I need service again, I hope that they send someone like Bobby out to me again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A large TV requires a quality wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wall mount for my 98 inch tv and was glad that I did. The professionals from Geek Squad measured and installed exactly where I wanted the tv. If you are buying a larger tv, this wall mount is a must have as is the installation service from Geek Squad. I didn’t need to lift a finger.

    I would recommend this to a friend