Customer Ratings & Reviews

Thet were quick and thorough. Very professional and polite

Total Tech spent 5 hours uninstalling SONOS system, installing 83" TV, moving a 75" TV and installing somewhere else, making sure cables were hidden behind walls, made sure all sound was routing in our already installed SONOS whole house setup. The guys were great! Can't say enough about their professionalism, willingness to help, and knowledge of all things A/V! Super impressed and grateful for them!

The two gentlemen that put up our new Sony TV and wall mount were terrific! As a university professor, I was so impressed by the senior member, who was training the junior member. He was articulate, positive and very sensitive. Everything went like clockwork and they both were a joy to speak with. We almost felt like we should invite them to dinner. What a great team, that were personable and knew what they were doing. That combination is a rarity these days, especially having help that is knowledgeable and confident. We hope we get them again in the future.

The agents mounted my 98 inch TCL TV on the wall. Working perfect.

The Geek Squad Agents, Mr. Antonio and his team arrived on time and did a very good job on installing my new TV. Anytime you need a TV install, select or request this team!!

Installation went smoothly they hooked up all of my devices, instructed me on use of remote and cleaned up after.

delivery guys were polite and cleaned up went thru remote operation a credit to best buy customer service

Techs were quick,punctual,and professional A+ Deffenity recommend!!!

The best install service ever! These guys were detailed oriented and were pickier on alignments and height than I was.

Installation tech moved and mounted old tv to another room as requested Did a great job

Was an absolute nightmare. Install window first said 11-3pm, then it got cancelled without notice to 3-5pm, and then never showed up until I get a call that they were going to come at 6pm, they didn’t show up till 9pm! Wasted my entire day, the worst part is they didn’t have one of my mounting brackets for my TV. I had to go to the store to buy a completely different one and the service tech was extremely unprofessional. He cancelled one of the install services without confirming with me and gave me an extremely hard time because he didn’t want to install one of my TV’s. Geek squad didn’t come out for this service it was a private contractor that car in an unmarked pick up truck with no branding or uniform.

The service I received for my parents who are in their 90’s was phenomenal. Christopher, Matt, snd Austin were nice and friendly as well as extremely professional and efficient. The delivery and installation were coordinated and my parents were thrilled with the service. We cannot recommend them enough. We will always purchase from Best Buy and have the Geek Squad perform all installations. Thank you for such excellent service!!!

The installers did a great job. They gave me a courtesy call to let me know when they were enroute to my home, handled the equipment cautiously. The mounts I ordered in store wouldn’t work for my application, but they had mounts with them that did work and were able to get the job done without having to reschedule.

They gave me call updates for when they would arrive, letting me still get stuff done that day. They also tailored the install to exactly where I wanted the tv, did a couple pull ups on the mount to show it wasn’t going anywhere and put the tv up super quick. With my oled, I didn’t trust myself to do the job anywhere near as quickly or as well without damaging the tv, so the Geeksquad guys eased my anxiety! They also told me I should upgrade my hdmi cables to get the most out of my tv, something I never would have thought of. Went ahead and got a couple audioquest cables and suddenly things that should have been HDR content was actually HDR content, my tv even popped up with a notification saying so!

Very professional and helpful in explaining the tv functions

The guys that delivered and installed my TV were amazing. They listened to my concerns and mounted it perfectly. I would recommend them 100%. I really appreciated them!!

My tv was mounted exactly where I wanted it. Also I had great communication, and reminders, regarding my scheduled appointment time.

Geek Squad mounted my tv promptly and helped with the set up.

The team that mounted my tv did a superb job and were very knowledgeable. I would highly recommend them for installations.

The geek squard was terrific. I had a new tv installed and another relocated. The geek squad did a great job. Knowledgable, personalble, and effective.