Customer Ratings & Reviews

The gentleman was both pleasant. Handle the installation of both of my Tv's. The choice that was made when placing my tv's on the wall, I founded it to be very wise.

Installation was quick and efficient. Answered all my questions, and gave me advice on how to hook up an old device. Would definitely use this home service again.

The team was on time, professional, detailed, exceptional customer experience. I looked forward to sharing my experience with others

Geek squad was polite and efficient, but didn't really provide much in the way of education to enjoy use of TV going forward. There have been more "glitches" than I would have expected for a new product. The most annoying being the loss of wifi connection. Volume adjustment is frustrating to say the least.

They gave me call updates for when they would arrive, letting me still get stuff done that day. They also tailored the install to exactly where I wanted the tv, did a couple pull ups on the mount to show it wasn’t going anywhere and put the tv up super quick. With my oled, I didn’t trust myself to do the job anywhere near as quickly or as well without damaging the tv, so the Geeksquad guys eased my anxiety! They also told me I should upgrade my hdmi cables to get the most out of my tv, something I never would have thought of. Went ahead and got a couple audioquest cables and suddenly things that should have been HDR content was actually HDR content, my tv even popped up with a notification saying so!

The service I received for my parents who are in their 90’s was phenomenal. Christopher, Matt, snd Austin were nice and friendly as well as extremely professional and efficient. The delivery and installation were coordinated and my parents were thrilled with the service. We cannot recommend them enough. We will always purchase from Best Buy and have the Geek Squad perform all installations. Thank you for such excellent service!!!

100 inches of the most beautiful picture- and the setup was so easy

The Geek Squad Agents, Mr. Antonio and his team arrived on time and did a very good job on installing my new TV. Anytime you need a TV install, select or request this team!!

The installers did a great job. They gave me a courtesy call to let me know when they were enroute to my home, handled the equipment cautiously. The mounts I ordered in store wouldn’t work for my application, but they had mounts with them that did work and were able to get the job done without having to reschedule.

I have to review this for the chance to get a gift card

The guys were great and did a great job mounting My TV would get them again if I need them.

Everyone did a great job. Very efficient and courteous

Installation went smoothly they hooked up all of my devices, instructed me on use of remote and cleaned up after.

The best install service ever! These guys were detailed oriented and were pickier on alignments and height than I was.

delivery guys were polite and cleaned up went thru remote operation a credit to best buy customer service

The guys that delivered and installed my TV were amazing. They listened to my concerns and mounted it perfectly. I would recommend them 100%. I really appreciated them!!

All three members of the service team provided knowledgeable service in a professional and courteous manner. We had a lot of work done in one day and the team worked thru it diligently and provided effective tutorials, with much patience. The leader of the team, Vu, displayed that he had a lot of experience and precisely communicated the work to be done and adjustments that were necessary.

The agents mounted my 98 inch TCL TV on the wall. Working perfect.

Thet were quick and thorough. Very professional and polite

In Destin Florida, Best Buy Geek Squad technician Drew went out of his way to see to it that we got our Samsung Frame television special mounted on the wall in our living area in a timely manner. Perfect flush to the wall install and perfect location and visual height on wall. Best Buy is the Best!