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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,616 reviews
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve hand mounting brackets but these are wonderful. Great price and really good quality. Geek squad install it and it looks great. I would like it to swivel but for the price of a swivel mount this will do just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted exactly where I wanted it. Also I had great communication, and reminders, regarding my scheduled appointment time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squard was terrific. I had a new tv installed and another relocated. The geek squad did a great job. Knowledgable, personalble, and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech moved and mounted old tv to another room as requested Did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and courteous while installing my my mount for our new Frame TV. They explained what they were doing and asked us for our input so that we were both on the same page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality install by the Geek Squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got TotalTech when I purchased two 85" Sony TV's for my new house. Alejandro and Dylan from the Geek Squad came to the house, installed both wall mounts and mounted both TV's rather quickly and professionally. They were great, they set up the smart TV's to my wifi, connected the sound-bar and sub effortlessly. Very happy with the install team, great young men. Oh, the tv's, sound-bar and sub are great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go With the Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this experience was top rate! The tech arrived right on time (calling me 10 minutes out to announce himself) and I took him to the room where the tv was to be mounted. I explained where and what viewing angles I was seeking and let him do his job. The tv was mounted exactly as I had requested and the dvd/vcr components were properly connected. He took me through the settings and answered all my questions. He was professional and friendly and I felt so good about the whole experience. This is my second encounter with Geek Squad and I am totally satisfied!!!+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my tv did a superb job and were very knowledgeable. I would highly recommend them for installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were quick,punctual,and professional A+ Deffenity recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my T.V.s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chion and Marcus from the Geek Squad did and excellent job mounting the two Sony OLED t.v.s in our family room and bedroom. They were both very knowledgeable and professional. They took their time and did the job right. We are very pleased with Best Buy's products and the Geek Squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were totally professional... the arrived on time as requested and had my 77" LG OLED up and running in know time. They tweeked it for the best picture and linked it up to the LG Sound-Bar. They made sure we could understand and use to remote before leaving and clead up the are before leaving.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE EXPERIENCE!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE EXPERIENCE! 98” tv was supposed to be installed on Thanksgiving Eve. Geek squad had wrong address. Rescheduled for 1wk later and my order was just cancelled! Reordered. Dec 17 tv arrived and 3 people couldn’t get tv upstairs. My family got tv upstairs. Rescheduled installation for 1/2/25. WITHOUT ANY notice appointment was rescheduled. Called and spoke with a very rude and unprofessional rep who just put me on hold. Called back and spoke to a very polite rep who said “ this is unsatisfactory and I will have my manager call you”. Call never happened. My installation is now scheduled for 1/4/25! ALL fingers and toes are crossed in hopes that this will really happen. My tv is sitting in the box awaiting installation. Customer service is definitely not what it used to be. Hands down my WORST experience ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The BEST!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the Best!!!! They are friendly, efficient, helpful, and do great work. I will sign up every year with Best Buy to have the Geek Squad perform any needed digital in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the TV Stand and set up the TV on it as that is what I ordered at the store. The order was rung up wrong in the store. The person that assisted me in the store was very patient and kind. The agents that came to the house were very helpful and kind. There are not enough stars to rate their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys Are Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give them 6 stars. Two guys showed up with our new TV, all masked up and safe. The took off the older TV and showed me several connections that were not needed and removed them. They mounted the new TV, helped me get it connected to WiFi and then explained everything. Twice. Then assisted in downloading some aps, carried the old TV to a back room and left. My wife and I simply grinned from ear to ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation & relocation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job installing our new TV and relocating our 2 other TVs. They made sure everything worked right and explained everything (just wish I could remember it all). They listened to me, included me in all decisions, & followed up on all I asked to be done. They also did a very thorough job of cleaning up after themselves. The job could not have gone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were so knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys knew how to install my new TV in the existing mount and to hang it the correct height on the wall. They ran the cables correctly and then had a longer fiber cable in the truck when the new TV needed a longer run due to it's size and connection. I would not hesitate to have them back for more projects. The pair was the most impressive I have ever run into who have done any work on my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THE "GEEK SQUAD"!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE "GEEK SQUAD" IS PRICELESS! THEY WERE ON TIME......THEY KNEW WHAT THEY WERE DOING.....THEY WERE FINISHED IN "NO TIME".....THEY CLEANED UP AFTER THEMSELVES.......I WOULD RECOMMEND THEM TO ANYONE......THEY WERE FABULOUS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys know exactly what and how to do it! They mounted a very heavy 100" TV and it was flawless, very simmetric and balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-mounted my 2 tv’s and sound bar quickly and efficiently, being extremely mindful of my new wallpaper.

    I would recommend this to a friend