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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,616 reviews
  • Rated 5 out of 5 stars

    Geek were professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were great and were super friendly and knowledgeable thank you David

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Chris and Chris, installed my TV's fast, efficiently and with care. I would hope I get them every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Geek Squad did a fantastic install job, made a few excellent recommendations. The install was done very carefully, taking all the time needed to insure everything was set properly. Will be using this team again! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, were professional and courteous, and did a phenomenal job installing our tvs! Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Membership comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad took great care of my 77" LG set, perfect installation (reinstallation) because of a move. No better reason to have the Totaltech Membership than moving and doing all the tech stuff while trying to get your house back to some semblance of order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always delivers top notch service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was AMAZING!!! He’s so personable and provided tips and answers all of my questions along the way. Fantastic customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed t.v and mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job putting the bracket in, and mounting the television. It was an articulating t.v mount and they did an excellent job, the job was a bit time consuming but given the complexity of the job, they got it done quickly. Work area was also clean/tidy after. The two techs were friendly and informative, we would definitely have Geek Squad do tech work for us again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing. Jeremy and his team mounted 3 televisions for us. They spent extra time programming everything for us. They even returned a second time to finish the job. I am sold on Geek Squad and Best Buy! Thanks for excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s holding our 98inch.tv up nice & sturdy thanks again Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs came out and installed our new TV and connect devices. Their service, courtesy, knowledge and carefulness were exemplary. They had terrific pro installation and clean up tricks that I had never seen before. Quick, easy, and efficient. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! Timely, knowledgeable, friendly and speedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time Very professional installation Answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and mounted my tv's with exceptional care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer is very knowledgeable, helpful, and approachable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Other member no-show

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to help to lift the big TV because the other member of the GEEK SQUAD didn’t arrive at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TVs Mounted and connected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 2 TVs and connected them to all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed two tvs on wall mounted brackets in my home. They were professional, friendly and very efficient & clean. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Aquad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic as always, the GEEK Squad never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted big tv expertly and efficiently and we’re on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, neat, and secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the 65 inch TV mount, using the two by fours behind the drywall. Initially, I used the TV stands that come with the TV set. That was not a good idea. The Samsung TV set is now secure and installed at the height, I wanted. It looks great, like an oil painting hugging the wall.

    I would recommend this to a friend