Customer Ratings & Reviews

Andrew did an Awesome Job installing tv mount and power panel

I had 2 tv's mounting on the wall. Justin and his partner was great! They was neat, professional, and did an excellent.

Great service! The tech did a very clean install!!

I purchased TV mount and Geek squad came out and installed everything. They did a wonderful job and quick service. Couldn't be more happier with them.

The agent was great. He mounted the TV, then programed it for use and demonstrated its feature. He was a super fellow.

They mount a tv already owned and they installed a new tv I had purchased. They also mounted 2 sound bars. I’m pleased with the work.

The geek squad guys did an excellent job of installation and explaining how it all works.

The geek squad is a great deal. Everyone should purchase this. We have saved hundreds of dollars. Pays for itself

Neat installation with trained professionals.. nice job

Professional mounted and made all media updates when installing the TV.

My UHDTV mounted on the wall beautifully and the tilting mechanism is easy to operate.

Even though this was a third party install, the team was very, very professional and good. Highly recommend

We had an appointment on the schedule for several weeks for today after buying our TV from Best Buy. There was no communication prior to today narrowing the installation window. The scheduled install remained under my login despite the no show by the installation crew. I called 3 times. First time I called I was told to wait longer, someone will call you today when they are on their way. 2nd time we were "disconnected". I did get a hold of the delivery and install helpdesk on my 3rd try, where they confirmed what I already knew which was the job did not get assigned to anyone so that we would have to reschedule. The first date was April 3 (2+ weeks), which clearly isn't great, The customer service person indicated she escalated the issue and that we will hear from someone in 24/48 hours. We will see if that happens or not. A poor experience on all fronts. Showing up is 1/2 the battle and that didn't happen. The customer service person gave us a $50 gift card. I understand the gesture, but really getting the bracket here and the TV on the wall is the only ask we have. We'll be happy when that happens.

Geek Squad team was very knowledgeable and courteous. Handled multiple tasks/. Would have them back for sure.

Good servive everything went as sheduled, I have no complaints.

The techs were professional and did a great job. Not happy being late, need to keep customers informed on delays.

Had 3 TV's mounyed. Agents were very nice and professional. Looks great and very happy.

hung my new 75 inch tv, fantastic picture and great sound

I was a bit disappointed in the lead GS guy. It was clear to me that, after they left and I had an opportunity to review the pieces of the product "that just wouldn't fit"...that they probably would have fit had they not been forced and then would not have broken...and if that is the case, then just tell me...I broke it...don't lie to my face. Bad form! THAT was worse than the precarious piece snapping off! And LISTEN...you don't have ALL the answers...not a great experience with 50% of the GS team that installed my $500 TV swivel bracket.

Like gut and like this mount yes pls! IF i could i would and i wouldnt stop neither!