Customer Ratings & Reviews

Great service with a knowledgeable technician. He worked efficiently, thoroughly and competently.

Techs arrived at my house on time. They both kept me informed throughout the process. They did an excellent job. Put all the speakers exactly where I wanted. Required a lot of hard work getting the install done and I appreciate it.

Geek installed my 2 in-ceiling speakers on my side walls and they didn't have any problem doing it. They were very professional.

Excellent service! The techs arrived on time, and did a professional job! They made sure I was satisfied upon completion, and cleaned up afterwards. Would definitely use them again.

The geek squad guys are amazing! Two very pleasant and professional men installed speakers for a Sonos system. They asked for our input, made good suggestions and took great pride in their work1

Excellent product knowledge of all components involved with home theater upgrade. Very quick and accurate installation plus everything worked the first time

The agent mounted the speakers for me. That’s why I had forgotten that I needed mounts for the speakers, so the agent actually left, went to get the mounts and came back to install everything for me within that same day. I was so grateful!

The agent mounted my 55 in TV and installed my Home theater system. He was professional and friendly. He explained everything to me and answered any questions that I had, with no problem.

The agents came in and prepared our speaker wire before we put the sheetrock up. They were very courteous and knowledgeable and clean. I'm so happy we had them do this!

They did a great job, helped decide on placement for speakers, and worked quickly. We love our set up that they installed for us.

The agents installed my TV, receiver, and reconnected the speakers, blu-ray, and record player. Very conscientious with cleanliness for my floors and disposed of the trash on their own.

Agents mounted my TV, setup my home theater. They are very professional and did the job perfectly.

Double Agent Andrew (Andy) Mayer (WDM, IA) installed my 77" TV and entertainment components. I am so grateful to Andy and the work ethic he exhibited. He did an excellent job on all aspects of this job. Andy exhibits character in that you trust his recommendations and work. Andy will work with the customer to meet the customer's expectations. He cares about Best Buy and the work he delivers. Andy is an ambassador for Best Buy and sets the bar for others to meet. He very professional, respectful, and knowledgable. Thank you Andy for all that you displayed.

The squad installed and mounted my tv professionally. The kept my home clean. They also installed my Sonos system without a problem.

Troy did an exceptional job installing a Great system

The products were installed, clean up was made and the trash was carried away. Good Job

There were three gentlemen that showed up to install my in-home surroundsound system. Five speakers in the great room, two speakers in my master bedroom, two speakers in the outdoor patio. Hooked up my receiver, Wall-mounted volume controls, and programmed the universal remote so I only had to use one remote. They were professional abided by the COVID-19 rules and trained me on how to use the system. They exceeded my expectations of what to expect. My friends Amy and Alan and Gottsch recommended them and I was happy that they did. And I will highly recommend them to other friends that are in need of technical support.

We had the best experience with your team. They were knowledgeable and professional. Answered all our questions and gave great recommendations.

Techs knew what they were doing and had speakers installed in less than 1 hour. Neat and clean. No issues

Mounted tv’s in places that were very difficult and did a great job, connected to home theatre system. Job was done swiftly with great detail. Completely satisfied