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Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 936 reviews
  • Rated 5 out of 5 stars

    A true Craftsman...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double Agent Andrew (Andy) Mayer (WDM, IA) installed my 77" TV and entertainment components. I am so grateful to Andy and the work ethic he exhibited. He did an excellent job on all aspects of this job. Andy exhibits character in that you trust his recommendations and work. Andy will work with the customer to meet the customer's expectations. He cares about Best Buy and the work he delivers. Andy is an ambassador for Best Buy and sets the bar for others to meet. He very professional, respectful, and knowledgable. Thank you Andy for all that you displayed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV, receiver, and reconnected the speakers, blu-ray, and record player. Very conscientious with cleanliness for my floors and disposed of the trash on their own.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    5 Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job, They were through and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were three gentlemen that showed up to install my in-home surroundsound system. Five speakers in the great room, two speakers in my master bedroom, two speakers in the outdoor patio. Hooked up my receiver, Wall-mounted volume controls, and programmed the universal remote so I only had to use one remote. They were professional abided by the COVID-19 rules and trained me on how to use the system. They exceeded my expectations of what to expect. My friends Amy and Alan and Gottsch recommended them and I was happy that they did. And I will highly recommend them to other friends that are in need of technical support.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great job, very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv’s in places that were very difficult and did a great job, connected to home theatre system. Job was done swiftly with great detail. Completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    Happy i decided to have the membership...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd system had several hiccups but happy now that everything was completed and running as i eould have expected. Ben was great... difficult to get hold at times but very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job, Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team for our home theater system inventoried the equipment and found that the initial sound system would not work. They were able to go back to the store and buy an appropriate system which ended up saving us money!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my speakers and tied the into my existing system. I always use geek Squad to install electronics in our home. They are concealed and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Lanai outdoor speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed outdoor speakers, required a saw which the supervisor brought out. They were competent and cleaned up the mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad Installed Living Room TV, Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing 75 Inch TV above the fireplace and installing in ceiling speakers. It was a very clean install. They were very friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to quickly and efficiently complete the job despite my complicated walls. They did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team provides great suggestions and installed the surround sound system quickly and efficiently!! Matt Heberlein did a wonderful job and would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Katie & Brad did a super job, no fuss, no mess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Katie & Brad installed the back speakers through the attic. The job was done quickly and is aesthetically pleasing. There was no fuss and no mess. Great Job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two TVs and speaker systems. The agents mounted and installed all the items perfectly. They arrived on time and have enough peeps to finished the job way before scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Rich

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team from Geek Squad - professional, knowledgeable and thoughtful.. have used them for years and will continue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean install sounds good they look like they were meant to be love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed all of our auto video equipme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the promptness, professionalism and knowledge of Trea our tech and his assistant everything was done with efficiently cleanly and on time. He made sure upon his completion of the job explained everything to us so we knew exactly how to work out of our equipment we definitely highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanstasic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They went above and beyond to instal the surround sound system in my basement. The end product and experience was outstanding post the installation. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek team installing home speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job.professional team . Very focus on their job. Congratulation . Technician had high level skills. New what he was doing.

    I would recommend this to a friend