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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great service. A little pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these guys in my home twice now and they certainly are a professional bunch. Very respectful as well...they even have their own geek squad slips they put on their shoes as they enter your home

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    Installed 4 overhead speakers.... outstanding work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some overhead speakers installed. The install was clean and very smooth. Great recommendations from the installer. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Theater Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad put in our 7.1 home theater system. This involved putting in four ceiling speakers (already prewired by the home builder) which involved cutting out bigger holes in the ceiling. Scheduling was easy, they were on-time, followed Covid protocols, and were very professional, and they cleaned up afterwards. Overall they installed 4 ceiling speakers, set up the receiver, center speaker, side speakers, and subwoofer which included calibrating the sound. Afterwards they made such I understood how to operate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Theater Instllation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad put in our 7.1 home theater system. This involved putting in four ceiling speakers (already prewired by the home builder) which involved cutting out bigger holes in the ceiling. Scheduling was easy, they were on-time, followed Covid protocols, and were very professional, and they cleaned up afterwards. Overall they installed 4 ceiling speakers, set up the receiver, center speaker, side speakers, and subwoofer which included calibrating the sound. Afterwards they made such I understood how to operate everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Didn’t take advantage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys set me up with what I needed and didn’t try to sell me stuff I didn’t! Great service. I am very pleased and will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my house were nice and knowledgeable they installed my 11.2 home theater sounds amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    5 Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an excellent job, They were through and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and clean . They measured each spot for the speaker so that you get the best sound . After install they cleaned and vacuumed just like before they got there .

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Media Room set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a decent job mounting the projector, screen, speakers and the basic setup with the AVR.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Clean Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Vince were on time and after assessing what need to be done were at it quickly. They took care to keep the work area clean, and explained settings and operation well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean install sounds good they look like they were meant to be love it

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. They explained the process and got the work done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Wire concealment

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and ran wiring from my audio system to my speakers and concealed them. I prefer hard wiring vs wireless. Very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad Did A Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed two in-wall speakers and two floor tower speakers for my home theatre. They hooked them up to my existing receiver and everything works fine and sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Add-On: Up to Five (5) Speaker Conceal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 5 in-ceiling surround speakers and they look very professionally installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Kenny was AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was AWESOME. Kenny was magnificent when he came out to install my products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad installed new set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did new set up. Tom is excellent! He was training new agents in and was excellent with them as well as with me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Guys did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad to put together a 11.2 theater system with an 85 inch tv . They did a great job . Nice guys very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing my equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In ceiling speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with the install. My constructive criticism is to ask your clients first before mucking with TV picture and audio settings. I was very clear to them that I am AV savvy yet they went into my TV settings and made a lot of changes that I had to undo. Installing speakers has nothing to do with my picture so please don't touch! I get it they think they are the experts and maybe they thought they were doing me a favor but they did not! So please, ask first, don't assume.

    I would recommend this to a friend