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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    2 speaker install on Patio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well even though the gent ran into issues with how the builder did the pre-wire (not agent's fault). Was able to find an acceptable solution.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Kenny and his colleague were very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All TV and cabling was created on the inside and exterior of our home with no errors. The TVs and speakers work great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    These guys did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the money. All my speakers are up and not even one wire showing. Looks like a movie theater in my living room. Geek Squad was amazing and area was clean when they left

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Home theater wiring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians ran all the wiring for our new home theater sytem. Good job and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Bentley the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bentley who hooked up my surround system was awesome really takes pride in his work, did a great job and system sounds awesome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wire concealment

    Rated 5 out of 5 stars

    Terrific.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The . agents strung the wires to my TV, helped me purchase additional equipment that I required and showed up on time. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed all of our auto video equipme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the promptness, professionalism and knowledge of Trea our tech and his assistant everything was done with efficiently cleanly and on time. He made sure upon his completion of the job explained everything to us so we knew exactly how to work out of our equipment we definitely highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Love how the sound bar mounts under the Tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad always does an amazing job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were completely satisfied with our outside speaker installation and connection with our inside system and remote. Well done once again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    New speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation included pre-wire and then final install. Everything worked out great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came out and did a great job mounting my speakers on the wall and concealing the wires with the Wiremold system. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Washer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a washer and they were fabulous, hooked up the pedestal and everything!

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    Subwoofer and center channel installed right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent Daniel installed and hid well my center channel and subwoofer speakers. All cords are completely hidden and well secured. Another thorough job from Daniel!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the receiver and it works great. The HDMI is not working correctly. I have texted the technician and will more than likely have to have them back out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad Agents were on time, knowledgeable, explained everything and cleaned up without a mess. Left phone number to call if any problematic

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad did a clean work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did a clean job while cutting the drywall and installing the speakers in the ceiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Brandon were fantastic. Very polite and respectful. They showed up on time and explained everything that they were going to do. They made recommendations but left all final decisions to me with no pressure. If you are lucky enough to get them in your install as well, you will see why I was so impressed

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    They did great job concealing them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The conceal speakers they installed you can't even tell that they are there cause it did excellent work in concealing them and they sound awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    The Geek Squad was very professional and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my speakers and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Installation of speakers/receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in my installation of my sonos speakers in my ceiling and setting up my Denon receiver.

    I would recommend this to a friend