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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 937 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the Add-On 5-Speaker Concealment's installation quality, with many saying that the installers made it look easy. Speaker placement and wire concealment were also praised. A few customers reported connectivity issues with wireless speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 937 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed speakers in my ceiling even cutting out the hole for the speakers, very clean installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Super Installationp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly efficient knowledgeable technicians made easy work of a complex installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. I have been helped out every step of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a home theater set from Best Buy and took Geek Squad service. They installed it clean and whole process is great. They are cheaper compare to third party but other services are bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad (Juan & Even were fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home theater was professionally installed. Juan and Even were very polite and cleaned after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my new speakers is great! They fit right in with the woodwork surrounding our fireplace and tv!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Install Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and support by the Geek Squad. Always can count on the squad for support and service.

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    DLG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up speakers, wired and mounted. They did an excellent job!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Home Entertainment Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reviewed my request, suggested products. Excellent install in little time. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, in and out and did a wonderful job. I couldn't be happier. Thanks Team

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron did a professional job of installing the two ceiling speakers and hooking them up to my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor Speaker System Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb work by Geek Squad team to setup and install an outdoor speaker (and amp) system to my existing indoor Sonos system. Techs were prepared; presented best options; and efficiently got the job done

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    DLG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting speakers to wall. I could not be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuning three theater systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agentaddressed my questions and concerns effectively and offeredlsuggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Speaker placement

    Rated 5 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great speakers and they look Amazing in our living room. Blend in nicely with the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Still working on rear speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on install and are very helpful in giving me options for my rear speaker install. They don't just rush the job and are thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    first time listening with these speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear sound it has and how well it was mounted...I feel I chose the right selections on speakers and the great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had the geeks come hook up our system, everything went very smoothly, love the system very professional, clean, and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very friendly. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Quick and clean work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done good work in installing ceiling speakers and receiver setup, I am happy with the service.

    I would recommend this to a friend