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Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 936 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my concealed speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen professionally installed the speakers, hooked up the TV and amplifier, cleaned the place. I was impressed with the installer's knowledge about the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amado and his helper were awesome on the installation of my Tv and Surround System.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So professional! They knew what they were doing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had multiple components installed and they were so knowledgable. My client is not very "Techy" but even he was very happy with the instruction. He got it the first time. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answere all my questions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble adjusting the rear speakers with the sound bar and they describe member at the store taught me how to get into the app and just them. It also worked for my Bass player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ceiling needs repair around the spkr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install and setup was excellent but the area around the center speaker and the right front speaker need repair. Larry the tech advised me someone would contact me but that hasn't happen. Need someone to contact me for the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 in-ceiling speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 in-ceiling speakers installed for a 5.1.2 Dolby Atmos/DTS:X set up. $149.99 for the installation, very affordable and the speakers blend in well with the ceiling. Install took less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome techs who know what to do and how to do it with professionalism. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND CEILING SPEAKERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always done an excellent job, very knowledgeable and informative. Highly recommend them ifyour not a electronic guru.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will did a great job installing speakers. Was missing a mounting bracket on one of the outside speakers so i have to go back to the manufacturer to get that item before the last speaker can be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new theater system with care, and made sure everything worked properly before leaving. I would recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the speakers and gave us a tutorial at the end. Andrew was very patient in answering all the questions in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job installing new ATMOS speakers in ceiling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and Rafael were awesome! They worked for 5 hours to get my new surround speakers installed and Rich hung around to make sure I understood how to make my new system work! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very professional. They were also very knowledgeable. The excellent service was very much appreciated. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professionalism of the Geek Squad folks. All of the Geek Squad workers were friendly, informative & well versed on the technology/hardware that they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV, speakers and turner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Surround sound system to my new TV they mounted, speakers they installed and connected it to my new turner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NPOT HAPY THAT NO ONE IS HELPING ME,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE OF MY TRIMS HAS FALLEN ON THE PATIO DECK AND I HAVE TRIED TO CALL MORE THAN 5 TIMES AND NO ONE IS RETURNING MY CALLS,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 2 out of 5 stars

    Geek Squad could only install 4 of 5 speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad could only install 4 of the 5 speakers because of pipes in the wall where the 5th speaker was going to go. They did a very good job on those 4. But I only I hired the geek squad to do this install after the in-home service representative told me there wouldn't be a problem. I would never have chosen to do a 4 of 5 in-wall speaker installation (Left, Center, Right, and Left Surround) which would leave me to install a wall mounted speaker for the right surround.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey Gene. Thank you for sharing this with us. We're glad that overall, the appointment had gone well aside from not being able to do the 5th speaker. If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    These Speakers Are Concealed Nicely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just don't think a "do it yourself" speaker install should be done by the homeowner. if you mess it up, it's on you. best buy gets it done right the first time with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent!!! I would recommend Geek Squad services for Home Theater installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The simple life of 1 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad recommended me this remote and was skeptical. But, when they showed me how it worked and how easily to control it was hands down the best purchase. Your life is much simpler.

    I would recommend this to a friend