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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 165 reviews

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82%
would recommend
to a friend

Customers are saying

Customers frequently mention the overall performance of the Add-On Video Doorbell Install, noting that everything works as expected. Users also appreciate the quick and efficient installation process. Furthermore, customers value the doorbell's functionality, highlighting the convenience of receiving doorbell notifications on their phones from any location. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 165 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Exp for Installation of Doorbell Cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two security cameras/doorbells installed yesterday. They called when they were on their way. When they got there, they discussed the installation with me and answered my questions. Chris did most of the installation and David helped me set them up on my app. Hope I didn’t mess up their names. They were polite, helpful and not condescending. It took an hour for the installation and everything works as it should. I would recommend them. It wasn’t that inexpensive (maybe it was - IDK much about prices) but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    When at first you don’t succeed…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately satisfied once the doorbell install was completed. The initial Geek Squad crew chose not to install the Power Pac on the advice of a supervisor. 24 hours later we were having issues with the camera’s responsiveness. After consulting with 2 senior Geeks at the store, one of them determined the Power Pac install was required. Michael fixed 2 weeks later and the performance was much improved.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is great. I get notified if someone approaches the door and am able to see who approaches. Installation was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Install of RING doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time, informed us on what he needed from us for the install, and then demo how to use the features of the new ring door bell. Extremely pleased with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custom install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great ease of use added value to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was thorough and showed us how to use the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great installation!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job installing my Ring doorbell and floodlights! He was quick and thorough and tested to ensure everything was working.Great price with Total Tech package...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and job was well done. Will recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians connected the device and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Overall performance

    Rated 5 out of 5 stars

    Doorbell works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job in setting this up. Doorbell rings to our phone no matter where we are.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Ring Pro Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a Ring Pro for our front door that needed to be hardwired, Geek Squad did a great job. They even checked to see if our current doorbell sound maker inside was compatible to link to the new Ring Doorbell (which it was). So, instead of the Ring Pro just being linked to the Chime Pro that came with it, we have sound coming from the chime and the original doorbell. We are very satisfied with the job that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very helpful with the ring doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teams members did a stellar job in putting together our new Insignia TV stand, and installation of our entertainment equipment (TV, Blu-Ray, DVR etc). Each of the techs were knowledgeable and innovative in their area of expertise. Great team work...thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job on installing this camera he made sure everything was good before they left

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Doorbell was installed and is working well! Thanks to Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my ring doorbell, Pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent and very knowledgeable!! I would definitely use them again. They arrived at my home within the window. However, I would like a shorter window. My window was four hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Agents are super.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our printer, doorbell, and new mesh extenders. He did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer installed Ring security camera and showed me the steps which allowed me to complete my own install of the Ring Doorbell. The install was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGH 5 TO MAT AND CHRISTIAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High 5 to Mat and Christian! They installed my ring doorbell and camera and adjusted its angle to maximixe the view. They set up the software, answered all my questions and showed me how the doorbell works. Glad they were available to help. Very professional, called with updates about their arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed them did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my video doorbells Best Buy install them they did a great job thank you

    I would recommend this to a friend
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