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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18769 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 18,769 reviews
  • Rated 5 out of 5 stars

    Great Tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy install 55 inch Sony tv. Install went well. Internet Connection set up with no problem. They demonstrated for me use of remotes. Made recommendation to get a new surge protector For TV and video player. There was some issue with connection and set up of sound bar which was related to set up of video player and was resolved by briefly disconnecting the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a painless and quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad has to one of the best, if not the best. On time and on the A game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Geek Squad came in, hooked it up, made a few adjustments and a perfect picture instantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out and delivered our new t.v. were great. They handled everything very professional and made sure I knew how to navigate our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very friendly staff prompt and accurate with care and knowledge worth every penny to have peace of mind knowing its done right and im not risking my 3000+ tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATEST TV EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 77" Sony Bravia and to say it is the next best thing since sliced bread is an understatement. We have only had it a few days but it is incredible. The sound, the picture, the quality is above and beyond! Thanks to Jamal and Adam for a TERRIFIC job setting us up - they were AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV, hooked it up to my other devices, and taught my how to use it. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad eagles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Tech’s arrived with all the tools for the installation. Job was done quickly and professionally. We would have no hesitation referring them to our family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent installation and quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to say they were on the way and arrived within 5 minutes. They installed to my cable and tried to connect to the internet but they could not as I could not find my password (not their fault). Unfortunately the one installer showed me on the screen to look for setting when I retrieved the password and install onto the internet too. He did not show me on the controller what to push to bring the settings so I have not been able to connect to the internet. I do not mind though as I still can use the television on the cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that set up my new Samsung 65 inch TV were phenomenal. They even took off their shoe. Super respectful and professional. Will be recommending!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I couldn’t fit the 75 inch tv in my car. I’m thrilled that I paid to have it delivered and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great representative of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyson was great. Answered all my questions. Knows his business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job by independent installation contractport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who completed our installation was great. Quick, careful and detail oriented. Offered helpful advise and responded to any and all questions. Nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recently installed my new TV and made the connections that were needed. They were very courteous and professional. All my questions were answered. The next day I had a problem and my call was returned promptly and the problem was quickly resolved. I was very pleased with their service and highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65" Samsung Q tv installed. The technician was very professional. He came into my home with a mask. Set the tv up. Connected it to my internet and cable system. He also set up all the right settings for the picture to be perfect. The tech also spent time with me explaining what I need to know to operate my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV fits perfectly into room. The quality and sound are far more than expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arrived as planned and got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team arrived on schedule and completed the job in a reasonable time. They did have to repeat a couple of steps as did not account for need to adjust brackets before tightening everything. And, luckily I have a great set of tools as they did not so I supplemented theirs. Nice guys and were professional. Got everything setup as I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was most happy with the service I received from the Geek Quad. The guys were very professional. I had a more complicated set up than most and they knew how to handle it, and did listen to me when I told them how I wanted it hooked up. They then made sure everything worked and that I knew how to work the new product. I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always provided superior service, from cleaning a virus from my laptop to the recent delivery service. The set up was quick. The guys completely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Worked carefully. Good choice to engage them.

    I would recommend this to a friend
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