Customer Ratings & Reviews

the geek squad installed the new TV and set up the new WIFI ,

The two men that came to install the TV and sound system were extremely nice. They cleaned up all of the cardboard and papers and took it all away. They made sure that we knew how everything worked together.

The Geek Squad agent set up our new TV to all of the existing components we have and everything works perfectly. She also explained how to use the new device and answered all of our questions. If we could give Cas Johns 10 stars we would!

Price included free delivery for the TV that would not fit in my compact car. They arrived on time and installed the tv and made sure it worked properly with my cable box and DVD player. They updated the TV software and changed settings for the best picture. Then they answered all my questions and showed me how to use the features of the remote control. Very pleased with everything.

The Geek Squad Team did a fantastic job. Their expertise and efficiency was fantastic. In addition, they were friendly and helped us set-up the Apps on the TV. Greatly appreciated!!!

The techs that installed tv set did a good job and knew there trade., however very disappointed in the charge to install a 3g tv set. We have been a long time customer of Best Buy and subscribe to the Keek squad program, the installation service should have been included to cover the installation, time to reconsider the annual fee fir this program.

The agents went above and beyond. I still got my discount when I had to buy an additional item I did not have. They even hauled away the heavy twenty year old television!

The Geek squad delivered our new TV and hooked it up and got it operating. They even got it synced with the Direct TV remote for us. They were very good to explain how to use all the features on our new TV as we are not as tech savvy as some. Then they carried away our very heavy old plasm TV. Their service was worth every penny we paid.

We are definitely not Tech savvy and have depended on "Geek Squad" for all our techy needs. They delivered the TV, spent a great deal of time ,after easy set-up (for them), explaining usage of remote, sound bar, DVD, etc. They were knowledgeable, friendly and so helpful. We have never been disappointed by them. Highly recommended.

Great crew. Courteous, and professional. Arrived on schedule They professionally mounted and tuned my product. Commend these guys should get a raise in pay. Quality work brings more work.

The agents were professional and did an exceptional job installing and configuring the TV and internet.

Out technician, Jeromy, did an excellent job settling up our TV. He also kept us updated on is arrival time. Very pleased with our experience with Best Buy

The techs were absolutely amazing! Knowledgeable, friendly, engaging! Would be great if customers could request specific techs, they'd get all my installations!

The Geek Squad did a great job of setting up my television, sound bar and Blu-ray unit that I had just purchased. In addition they connected a prior purchase so that all components work together, television, Sound stand, Blu-ray unit and even a VCR.

When the original product proved to be defective technicians were professional about arranging a replacement. Installation was well done. My cable box and DVD player were properly connected.

The Geek Squad mounted and connected it to all devices. Also assembled a large TV table fitting a 56 inch Sony. Very pleasant and nice people.

Recent purchase of our 65-Inch sony bravia tv and accessories was outstanding!! Our store us Buckhead location atlanta ga. Leslie was a fantastic best buy team member and best buy should be proud she's on your team!! We are so blessed she helped us every step!!!! Thanks !!

Geek squad installed and interfaced my current equipment. Great job.

excellent service with installation and set up instructions

Well worth the money because you avoid all the headaches associated with setting up the TV. I learned all the features on the TV and how to get to them and how to get back to normal viewing. My agent was very patient and let me try things numerous times. The only thing he didn't know about was Dolby vision and when I brought that up he was eager to learn about it and did so via his smartphone.