Customer Ratings & Reviews

The service men who brought the TV said Geek Suad would come but they did not. The service men got the TV started for me. Although Geek Squad didn't help with this service they have in the past done an excellent job.

I wish I could remember the names of the two techs who set up my new tv. (senior moment) They were awesome!! Thorough, knowledgeable, personable. Great experience.

Carlos and JP are the best they made sure TV is properly set up picture, sound and alignment. If you're assigned these Reps.you will be in good hands with these professionals

Two guys came, they were considerate on apartment parking restrictions. Treated my new toy with a great care. Programed what i needed walked me through few new features and even some advice for future

They were great! Everything went smoothly, and they were quick, efficient, courteous and knowledgeable. Came in with all PPA and set up and connected everything. They made sure it all worked together and showed me how it all works. Only ding is the huge timeline of between 7AM and 1PM. It seems like that could be narrowed down to at most a 3 hour range by the day before. At least they do call when they are on their way though.

Total professionals. On schedule, courteous, careful installation, removed all packing and cleaned area. Answered all questions and gave complete instructions for operation and care.

Michael and Sean came from the Geek squad to install our new TV and put the bracket on the wall for mounting. We had several issues with our older receiver and DVR player connecting to the new TV. However, Michael and Sean were very helpful in resolving the issues. We definitely were impressed with their professionalism and knowledge of the equipment. Great job guys!

The agents were efficient in the delivery and installation of my TV & sound bar. They took all the packaging away.

I had them come out 2 time, the first time they came to deliver and set up, they were very fast, also they showed me many cool Features on my new tv I didn’t even know. The 2nd time I had them come out and install it on my wall because I felt the tv was sticking out too far from the wall they were super fast and the install went perfect.

This tv is amazing! I love it! The picture is so beautiful and clear.

One of the reasons I buy my appliances from Best Buy is because of the Geek Squad. I am not good at setting up. Not only are they very knowledgeable and skilled. They are also quick and answer any questions you may have.

Installers were friendly and professional and completed the installation pretty quickly. They were also respectful of my of my home and property.

The agents did a great job setting up my TV. Very professional. Will use again.

THEY WERE GREAT. REMOVE OLD TV AND HOOKED UP NEW ONE TO CABLE, SOUND SYSTEM, ETC. IN NO TIME. WORKS GREAT, LOVE TV.

Cassidy was the tech who set up my TV & stand. He was amazing, knowledgeable, answered my questions, very helpful, quick. Definitely recommend him & best buy.

Having never used the Geek Squad before -- we just graduated to a big-screen smart TV -- I did not know what to expect. As it turned out, the Geek Squad folks who showed up at our house were terrific. In addition to setting up our TV quickly and smoothly, they were knowledgeable, friendly, helpful, answered all our questions, and made sure our viewing experience would be just right.

Well geek squad came out 2 hrs late and couldn’t install my tv cuz the wrong team came out. They were rude, late, and not prepared. A week later geek geek squad sent out a couple guys from a sound advice tv and sound. Those guys were AMAZING! They came in got to work did an amazing job and cleaned up after themselves! I’m calling those guys from now on.

The Geek Squad installed my TV in a short amount of time, and gave me instructions helping me with apps. They were professional and very polite. I would recommend their work.

Excellent Tech! He installed quickly, making me feel that he knew what he was doing. Also, giving me information on the actual working as he worked. Instructing as how to use it as well as how it works.

The installer had the TV up, running and setup faster than I could have got it out of the box. :) Well worth the money!