Customer Ratings & Reviews

The agent set up our new TV and connected it to our new cable box and our dvd player. He was very pleasant and stuck with it when there were problems setting up the Comcast remote. Highly recommend this service.

Ken was professional and did everything we wanted perfectly.

I did not have my TV mounted but the 2 men who delivered it were amazing !!!! They logged me into all the channels I needed. They were the best !!

With today's highly technical innovations, there was just no way I wanted to spend time and energy trying to understand all the instructions for installing my new TV and Router, Best Buy performed the installation quickly and proceeded to optimize the options and features far better than I would have done. This was money well spent and I would do it again in a heartbeat.

The setup was good. The person was nice and friendly. Was able to bring the tv.

Explained what they were doing, and why. Very smooth install..

Carter Cain did a great job. He is an expert, Efficient and cordial. A+ service.

Geek squad service was excellent. The techs were very professional and friendly. They mounted my tv very quickly. Also answered my questions and concerns with satisfaction.

The Geek Squad sent two amazing guys to install my new TV. These guys were simply the best. Very engaging and answered all of my questions easily. I highly recommend them for their truly exceptional service.

Dola was the gentleman who delivered and installed my TV. He was great and super helpful. I had called him to follow on connecting my cable remote to my surround sound receiver. Very helpful and knowledgable. I would definitely recommend him to someone using the connect and set up option.

my 86" tv was delivered by a two man crew the guys were very polite, wore their mask, set up the tv quickly and efficiently, programmed it , explained how the new remote worked, cleaned up after! could not have asked for a better experience from best buy geek squad

Guys were great! Setup was fast and professional!

The two original Geek Squad Service personnel Joe & Marlon were absolutely the best. They were knowledgeable friendly and did a fantastic job on the Double installation of the new Samsun (Superior)4KSUHD-950 Model plus mounting and hook-up of the other T.V. after assembling the new Stand. They took care of both Service orders in one visit. Only recommend Geek Squad personnel.

The installation team also programmed our remotes to allow easy operation of the TV's we bought. They explained options regarding other remotes they had available if we were interested, but no hard sell attempt which was appreciated. We ended up not purchasing any additional remotes and are completely satisfied with the operation for both entertainment systems.

There was a bit of confusion when the contracor showed up...they thought they were mounting the tv to the wall. Other than that they hooked up the tv. The second group of actual "Geek squad" tech also were told that they were going to be mounting a tv to the wall. Once that was corrected they helped me navigate the features of my new Sony...they were VERY helpful!

The agents setup my TV quickly and ensured all featues were working properly. They took time to explain how to acess all the features of the smart TV and discussed how other products could easily interface with it. They were great!

Thank you for the excellent service that was provided by the Geek Squad when our new television was set up. They ensured that it was connected to the cable and internet properly and asked if I had any other questions or concerns before leaving.

The 70 inch Samsung is fantastic! It is like you are there in person when watching my favorite team, the Celtics. The color is vibrant. I also want to thank the two installers who were professional yet friendly. They also set up my paid for channels.

Geek squad installed my TV quickly and nicely. the picture quality looks great.

The guys were professional installing the tv and so helpful in explaining the setup of it. They were great and on time!