Customer Ratings & Reviews

BestBuy guys communicated well, arrived at designated time, completed work quickly and answered all my questions. Integration with my AV equipment works like a charm. I am very happy.

The Best Buy agent delivered the tv and set it up. Also contacted it to our electronics. He was very efficient and explained everything about the new tv to us. Great job!

Did everything I needed, but the ridicule from the delivery people because I valued my Plasma and had everything hard wired (there were no smart Plasmas when I bought mine) was insulting. Best Buy should let their installation techs know that there are still plasma TV addicts out there, and it was not easy to choose a more modern TV. I like my new TV, but no one likes being judged.

Keith and another gentlemen were very quick, knowledgable, and helpful in setting everything up including the updating of apps on the tv. I struggled with the legs myself so I hired the professionals (geek squad) they're the best.

I am very pleased and impressed with the set up of my TV. They were very patient in teaching me how to use my TV and all the capabilities. They did excellent work.

Blake Butler was fantastic! He and James had my tv set up in no time. Blake took a lot of time explaining the control and set up to me. I would LIGHTLY recommend him anyone.

ser up tv with no problems. tv working fine.glad i bought tv

TV was set up, connected, and ready for use in a short time.

Awesome job. The guys we very careful and making sure that install and explain every details. They clean up before they left.

Tyson was great. Answered all my questions. Knows his business

The picture on our LG OLED TV is absolutely incredible. The blacks are truly black and the resolution is great. The remote has several great features including 1-click access to Netflix and Amazon Video. There are lots of apps and the TV even has a mouse pointer. I would highly recommend this product and the Best Buy Delivery/Set-up as well.

Not happy with the sound set up. Samsung apparently has done away with allowing you to be able to mute the TV sound and still be able to hear through a headset or a streaming device to Bluetooth hearing aids. Techs have been out at least 5 or 6 times and have tried everything they could think of. So now we just lower the sound and then turn on our headset or hearing aid streaming device and the rest of the house can sleep.

Great Service by the Best Buy Team. You made the process simple and pleasant. Your guys were professional and polite.

The agent brought 2 of the same model TVs on the same day which were determined to be defective. I ordered a 3rd from the store, different brand and model and he brought that out, set up, and took the old Tv out with him. I couldn't be happier with service,time and knowledge.

I just can’t say enough about how wonderful our main service technician was. He went above and beyond to ensure the installation was done properly and quickly as we were on a time crunch. We are extremely appreciative of his professionalism and kindness!

The agents connected the tv very quickly and professionally. In and out in no time. I have always had a good experience with The Geej Squad And Best Buy!

The Geek Squad Members did an excellent job installing the new tv and dvd. They were efficient, pleasant and their instructions to operate the equipment were very clear and they pleasantly reviewed the instructions so I could use the equipment easily.

They showed up on time, installed a new TV set, remove the old set and then took the time to explain everything there was to know about programming our new, smart TV. They were a delight.

Hector did an excellent job of installing the TV and then taught us how to use all of the controls. He explained how the system worked and installed all of our streaming applications - everything working great

The tech reconnected everything and got it setup for my 85 yo mom with poor eyesight and talked and walked her through what to do to navigate between the tv remote and sound bar and cable remote. Perfect!!