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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Free Installation is a No-Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad the technicians were the ones installing my tv. They set everything up and explained everything in terms that even I can understand. They were patient and answered all of my questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked everything up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help!!! I need more help!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put my TV On stand, then more or less said you’re on your own kid!!! I’m a 66 year old woman, I live alone!!!! I need more help!!! I don’t know how it works!!!!? I need more instructions!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oh So Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad come in and set up our new 65 inch LG TV and LG Sound bar and take away the old setup. They were on time, pleasant and helpful. They gave us instructions on how to use the systems. This is definitely the way to go. thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician came on time was very courteous ans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came to the house put on the foot covers gloves mask very professional very efficient did the job quickly explained everything thoroughly even let me record how to change between the TV in the recorder and Netflix thoroughly informative very satisfied and they are highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to install projector. They called 30 minutes before arrival. Came on time. But quickly noticed that they did not have the right equity to install. Made arrangements to come out again. We were very pleased with the service and installation. We’ve had installation done by geek squad 3 times. Every one was good, but this was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were great! Very polite and professional. They knew their product and could answer all my questions. We really appreciated their time, communication and efforts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original setup partially completed as a result of requiring larger TV stand. In interim tech folks hooked up TV and I watched it on the floor, playing Fortnite w/ grandkids! Stand purchased later and tech guy visited and finished setup. All done quickly and professionally, but I had to get rid of old TV stand. Donated it to a charity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Henry with Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry came out and did an amazing job. This is the 2nd time he has mounted and set up a TV in my house. He does amazing work, is quick and friendly. He loves what he does and it shows in his work. He also takes the time to answer any and all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was in and out by the time I put the leash on the dog. I had to take off the leash to get instruction for operating the new TV. It was so simple, have had no problems since, I should enjoy my tv for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers, Ethan and T.K. were awesome. Connected all of our equipment..television, cable box, sound bar. We are not tech-savvy people and I had lots of questions. Not only did they take the time but also never seemed to get impatient with me, and they were there for quite a while making sure that I understood it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and clear information for operating TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , easy to place on mount.the service was so great . I was able to use my tv right away , easy friendly. The tech is excellent and patient with me how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Delivery & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG 77" OLED TV with installation. The 2 Geek Squad members who delivered and set up the TV did an excellent job. They were very knowledgeable and friendly. They made sure that everything was working properly and gave me a crash course on the new TV. I also purchased haul-away service for my old big screen TV. They did an amazing job in getting it out very carefully without knicking or damaging walls. It was an old fashioned 66" TV with a big back-end. Thank you for being so careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered & installed tv to direct tv. Instructed me how to use certain features. Respectful & helpful even when asked “stupid” questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific setup!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who setup the TV were most courteous and knowledgeable. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup nice and easy! No hassle service and brought the Tv and took away the box! I was amazed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus delivered and hooked the new TV up and was wonderful! Was extremely knowledgeable, friendly and did an excellent job. Didn’t take him long either. Answer all the questions and cleaned up behind himself… That was great! He wore his mask the entire time… Woo hoo! Thanks Marcus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install & Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and install, good communication, kept up to date when arrival time, polite, professional, removed all packing boxes and old tv, set up new tv perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the Best and very Knowledgeable !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were polite and very knowledgeable , showed me all the functions and set up everything ! Well worth the cost !!

    I would recommend this to a friend