Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job everything was done very professional. I would recommend them to do anything that you might need Besy Buy for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful people and very friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please review your records so you can learn who performed my install. I think it was Gabriel and Leslie???? they were wonderful, polite, friendly and of course VERY KNOWLEDGEABL!! Took away the empty boxes and gave me a few pointers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set up great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job were patient and set up and hauled away old TV. Gave me great instructions too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who delivered and set up our TV were very courteous and very fast at getting us set up. They were good at explaining how to use the remote and answering all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was delivered and set up as promised. All that was needed on my part was the watching... Great service and Techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on the early side of appointment window. Install was quick and simple, plus they made sure it worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set-up of Sony Bravia 7 85' in TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who delivered and set-up my big screen TV were very professional, personal and made me feel at ease during the entire set-up process. They answered all of my questions, walked me through the remote settings and ensured I was happy with everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy did a terrific job, he was very helpful, knowledgeable and patient. This was a great experience. Thanks Best Buy. Had a big TV installed. I could not have done it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry was just great!! He took time to set everything up and answered all my questions,. We did have some problems setting up the apps, but he was very patient. Thank you for the excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech technician was on time, prompt and courteous. Demonstrated how to use all the features of the tv. Made the set up seem simple,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected all the old AND new stuff lol

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a dvd player several years old; several online app services, and a cable box. Geek squad not only set everything up for my easy access but taught me how to access it. First time in a long time i have been sble to have this mix of old and new IT work together! Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installled and set up. Agents made sure it was all connected to my WIFI and my laptop computer, Everything was done with care. Very pleased. They also hauled away my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought the TV into my home and set it up. They connected it to my WiFi and my remotes, explained all the features and answered all my questions. When they were finished they hauled away my old TV. It was definitely worth the $50 I paid for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Knowledgeable Techicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians not only mounted the tv and connected it to my TIVO box but they configured it so my wife could continue to use the old remote to record/replay/sched/delete cable tv shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed supberbly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time as promised, found and suggested best option for us, returned as promised and set up. Very personable, knowledgeable, and we are pleased with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the new TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved the old TV to the bedroom and quickly set up the new 65 inch TV. They answered all of our questions and made sure we were satisfied before they left. Took all of the cardboard and packing with them- very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quick and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our delivery guys Alex and I forgot the other gentlemans name. Anyway, est delivery and INSTALL EVER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup and install was seamless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv delivered to my parents house. My mom kept telling me how the agents were amazing and kind from beginning to end. Got them set up and showed them how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team..!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted 6 TV /Monitors installed in new office. Scheduling was not difficult and was fully explained inside the store. Pricing was very reasonable. I had some concrete walls but the team showed up with tools already in their truck to perform. They cleaned up very good as they were leaving. Walk-Around after work was done was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! I had two of the most professional installers who were also extremely knowledgeable. Very respectful of my apartment. They covered their shoes and wore face covers the entire time. A1 professionals! I recommend my friends who also used Geek Squad!

    I would recommend this to a friend