Customer Ratings & Reviews

Very quick and efficient delivery. Set up was easy and they removed the old television.

I cut the cord with Xfinity and started to stream The geek squad set up my tvs and gave me tutorial on the how. Geek Squad is wonderful. Highly recommended by a new retiree.

Love the TV and all the options that a smart TV offers. (This one is my first!) The Geek Squad member was so helpful in explaining how to use the TV.

Great tv , easy to place on mount.the service was so great . I was able to use my tv right away , easy friendly. The tech is excellent and patient with me how to use the tv.

Pretty straightforward showed up and shuffled my television’s did the basic setup. I had just had back surgery, so the assistance was needed.

They came a bit earlier than planned, but I have no complaints. The technicians were friendly and professional (which is more than I can say for the in-house staff), and had my television installed in less than 45 minutes!!! The Samsung 43 inch flatscreen is a joy to watch and I will be a returning customer to Best Buy at some point. Thanks again.

Excellent service and install, good communication, kept up to date when arrival time, polite, professional, removed all packing boxes and old tv, set up new tv perfectly.

The agents mounted my TV and connect all my device: excellent service ,clean & quickly"!!!!

Geek squad installed my TV quickly and nicely. the picture quality looks great.

Tv setup was perfect and the taught me how to use my new tv! Worth the money!

The agents unboxed the new and moved the old off to the side. Got everything hooked up, explained how to use the remote and answered the questions I had and dealt with my anxiety with technology. They treated me with respect.

I had them come out 2 time, the first time they came to deliver and set up, they were very fast, also they showed me many cool Features on my new tv I didn’t even know. The 2nd time I had them come out and install it on my wall because I felt the tv was sticking out too far from the wall they were super fast and the install went perfect.

The Geek Squad is my go-to for all my electronics and service!!! The Geek Squad team that installed/setup my new 65” OLED TV did an outstanding job!!!! Highly recommend the Geek Squad home service.

Dola was the gentleman who delivered and installed my TV. He was great and super helpful. I had called him to follow on connecting my cable remote to my surround sound receiver. Very helpful and knowledgable. I would definitely recommend him to someone using the connect and set up option.

The tech reconnected everything and got it setup for my 85 yo mom with poor eyesight and talked and walked her through what to do to navigate between the tv remote and sound bar and cable remote. Perfect!!

very helpful nothing disliked -set up and even new safety plug-TV is in my livingroom and showed me how to use the smartv

Hector did an excellent job of installing the TV and then taught us how to use all of the controls. He explained how the system worked and installed all of our streaming applications - everything working great

Agent arrived on time, Only took him less than 30 min. to set up my TV, Agent also explained how to use the remote to my best advantage,

I am unable to lift a TV this size by myself so I needed the TV delivered and connected. The Geek Squad representative arrived at the specified time and was extremely thorough with the installation and instructions for operations. He also took my old TV which was extremely heavy and I was worried about how to get rid of it. It was definitely worth the price to hire the Geek Squad.

OK, I bought a new Fire TV, VCR, outdoor antenna and signed up for the Geek Squad. Four guys delivered the items for free, set everything up, gave me a tutorial and hauled off the old satellite antenna, within one hour. I am impressed.