Customer Ratings & Reviews

Justin G. and Maria C. (Geek Squad) from Garden State Plaza store set up/installed my big screen TV and surround sound system. Wow! They were professional, friendly, knowledgeable and very efficient. But they were also patient, listened to what I wanted and answered all of my questions. Kind of like having a family member doing the setup.

They set up the stand and mounted my TV to it. They helped me set up the software on the TV and answered all my questions. The best part is they hauled away all the cardboard.

Geek squad did a great job installing my tv. Very polite and helpful.

Geek Squad was able to get my TV running again very quickly.

The agents were wonderful. They answered all my questions. They did a wonderful job connecting my TV and helping me with all my password

Techs were here on time and very nice. Set up was done quickly and they took their time showing me how to use the TV & Sound bar system.

My experience was awesome! I can't recommend the Geek Squad highly enough. They were right on time and did amazing work. They were even able to install my two soundbars that I didn't know needed extra hardware. I am extremely happy with the work they did.

Geek Squad was on time, made installation quickly and professionally. They went out of their way to make sure I was completely satisfied. Set up controllers and made sure everything was working correctly before they left my home. Excellent service. Could not be more satisfied.

Two guys showed up with the new Roku TV. The unit did not fit our existing stand:( They swapped the new for the old. Excellent! Highly Recommended!

Installation was done in a timley manner, with no problems at all

I have five receivers in my home, I needed them all to be connected to U-verse and the TVs individually. The service was good as all the installations and connections were made by (Geek Squad). Although I need one more of them to be wireless, to hide the cable we are getting by with it now. All in all satisfied with the home TV connect procedures.

The agents were efficient and quick. They were very concerned about complying with Best Buy policies of not doing any extra work so I paid $50 extra for the stand to be assembled even though this was made very clear with the dispatcher. But the installers deserve a top rating

the installers delivered my tv and dvd player and set everything up and programmed everything to operate with my existing equipment and then explained how to operate my new equipment. let alone that as they stepped in the door, they put booties on to prevent anything from coming off their feet and to protect my floor.

They unboxed and set up TV, and checked to make sure all was working, and answered all my questions. Very pleased with their service.

The employees who set up our TV showed up before the scheduled time. They were in constant contact with me as to when they would be arriving at my home. They were fantastic, answered all our questions and were professional.

Ajike Asomugha was one of the installers. Great at his job and both installers were professional and courteous. I would definitely want them the next time.

The squad hooked my tv up and put our preferences in while explaining the features of the tv. They were great representatives of Geek Squad and Best Buy! Very polite, very clear on the explanation of features and enjoyed what they were doing.

I was very pleased. My new tv was set up and everything I had on the old tv was put on the new one and it works great!

The agents got my tv working and attached it to all my devices but in the case of my tv I ended up needing an antenna to pick up more channels. So picked up antenna from you, installed it myself and now the tv works great.

Agents were fantastic! On time delivery and fast setup. They were very thorough and knowledgeable. Did an excellent job at teaching me how to use the remote which I appreciated.