Customer Ratings & Reviews

Geek Squad installed my TV during the Covid quarantine using safety precautions of masks, gloves, and shoe coverings. They were on time, efficient, professional, friendly and demonstrated how to operate the controls and use my new TV before leaving my house. They were awesome.

The agents removed my old TV and set up the new Tv and sound bar.

The Geek Squad member was very good at the set up, he answered all questions understandably. It was a good experience.

Installation of the new television went well, but had to wait until I got my cable box so I could enjoy my new TV. I now have my cable box and all is well. Geek Squad always comes through for me. I call them often concerning computer issues and they always resolve my problem. So grateful!!

Rep was on time and proficient. Did an excellent job of setting up the t.v. and going over the instructions per understanding the new t.v.

I had the Geek Squad do a free home assessment of all my technology. They were great in answering all my questions. They subsequently brought out my new TV and did all the setup, installation, and integration with my computer network for streaming. This is the first time I have used their home services and it was well worth it.

I bought my Samsung TV online after doing product research. Arranged for delivery and removal of previous TV; date, time, etc. were confirmed and updated every step of the way. Geek Squad technician was prompt, knowledgeable, courteous and instructive. Entire purchase, delivery and setup process was seamless. Very satisfied.

I used the Geek Squad to deliver and install a new TV. A third party installer was used. He called and arrived earlier then expected and set up was quite quick and easy. The only issue was that the sales man had put in to have a 2 man crew come to remove my old TV and only one guy showed up, that's why I didn't give a 5 star review. He was able to remove the old TV by himself with my help, so all ended up going OK.

Stunning TV. Bold, vibrant colors. Great sound. Installer was a nice guy, did it all!

This TV is superb! Great quality picture and easy to use!

This is the Second LG TV I have purchased and the Quality of the Picture is always great

The Geek Squad agents connected my new TV and scanned in all of the television channels. Everything went fast and easy. This was a replacement TV and they delivered the new one and took away the old one.

My two 65" television sets are a joy to watch. My Family are as happy as can be. Both the picture and sound quality are above what we expected. Thanks so much for exchanging our sets!

Edson was very professional and explained everything. We also appreciated his making sure everything was set up the way we wanted.

Rafael Estevao called and arrived at our home on time. He was patient, and often reviewed information about the installation to two senior citizens with limited technological skills He was wonderful. We took notes and again he repeated when necessary. By the time he left, we were confident we could manage the new TV in our home Thank you Rafael

The agent Dre Samuel unpacked and set up my new Samsung TV and walked me through all the new procedures. He was excellent: professional, friendly and took the time to explain everything. If I need the Geek Squad again, I will ask for him by name

Excellent service setting up TV, Sound system, and DVD player. Great knowledge of all aspects of setup. Quickly done!

Geek squad was great. They delivered and set up our NEW LG OLED tv quickly and expertly. Showed us how the new system worked. Set up all our existing controls and Bluetooth devices so they worked with the new tv.

The agents showed up in a timely manner. I was not left waiting for their arrival. All devices were hooked up. Most importantly I was provided detailed instructions which I needed. My agent had a positive attitude and provided customer pleasing service. Would definitely recommend him to others, 100% satisfied.

I wish there were more stars we could give this team that came out to complete the set up of of our new 4K TV and Roku. They even came back to finish programming our remote after the 1st visit, as we needed to go purchase some cables to make our existing sound system work properly with the Roku. Lots of great things to say about these guys.