Customer Ratings & Reviews

The guys from Geek Squad brought my 86 inch TV in and set it up! The programed my TV and showed me everything that my TV can do! Thank y'all!

Professional and quick. Arrived on time, explained the set up. Good customer service.

The Geek Squad member was very good at the set up, he answered all questions understandably. It was a good experience.

The agent was very professional and had the TV up and working beautifully in no time. I have been a Total Tech subscriber a long time and always pleased and impressed with work they do.

The service/install technician came as scheduled and installed the TV correctly and it worked very well. Fully explained the controls and related items.

The technician came to the house put on the foot covers gloves mask very professional very efficient did the job quickly explained everything thoroughly even let me record how to change between the TV in the recorder and Netflix thoroughly informative very satisfied and they are highly recommended

Very pleased with the technician who quickly set up my smart tv. He hooked it up to work with my current cable box/ dvr. Also connected it to my Wi-Fi, explained, features, and remotes.

The agents were experts at setting up the device, asking if I had certain peripherals and what to connect.

The agent was pleasant and helpful. He set our new television and made all of the connections needed and explained and answered all of our questions.

Ajike Asomugha was one of the installers. Great at his job and both installers were professional and courteous. I would definitely want them the next time.

The agent did an excellent job setting up and connecting my new 65” TV.

Marcus delivered and hooked the new TV up and was wonderful! Was extremely knowledgeable, friendly and did an excellent job. Didn’t take him long either. Answer all the questions and cleaned up behind himself… That was great! He wore his mask the entire time… Woo hoo! Thanks Marcus.

The picture is clear and not too bright. The remote is easy to use.

The Geek Squad did a superb job installing my new 75 inch TV. They untangled the spaghetti mess behind the TV and 7.2 audio system and relocated a second TV to another room without any additional charges. They also walked me through the setup settings on the new TV. Professional, knowledgeable, and thorough. Great job.

Brandon did an exceptional job delivering, setting up, reviewing features & remote use, removing the old tv, and leaving the area spotless. Truly appreciated the professional service provided!

Excellent service setting up TV, Sound system, and DVD player. Great knowledge of all aspects of setup. Quickly done!

Agents came on time as promised, found and suggested best option for us, returned as promised and set up. Very personable, knowledgeable, and we are pleased with results.

The agent delivered both the 55" & 43" TVs I purchased within the time frame promised. He disconnected my old non-working TVs and connected the new ones in their respective locations. He set up my satellite, blue-ray, remotes, set up my internet and streaming services with my credentials, showed me all the smart features of the TVs and answered any questions I had. He was friendly and professional, and extremely knowledgeable and efficient. There was no cleanup because he removed all the packaging from the house. He also hauled off the old TV which was great because I wouldn't have known how to dispose of it safely myself. I was quite impressed with the agent and all he did, all in about an hour from start to finish. He didn't rush, he was just very efficient.

We had Geek Squad come in and set up our new 65 inch LG TV and LG Sound bar and take away the old setup. They were on time, pleasant and helpful. They gave us instructions on how to use the systems. This is definitely the way to go. thanks so much.

I had no idea how to set up all the cool gadgets I bought. I knew my husband and I needed some help from Geek Squad to help us set up our brand new TV, No regrets with Geek Squad. Super professional staff helped and we love our new tv/ tv set-up. They are willing to go the extra mile to make sure we know how to get our tv to function before they left.