Customer Ratings & Reviews

The gentleman installed my TV and explained how to use all the features. I really appreciated his skill and knowledge.

Geek Squad rep (Adonis) set up the smart TV very quickly and told me what I needed to know. Luckily he had a HDMI cable (which I have mistakenly omitted on my order) on the truck. So I was set to go once they got that. Very professional service.

Had a great experience with Geek Squad ! Sarah switched the tv in the living room and mounted one up in the spare bedroom. She did a great job ! Also took time out to make sure we understood everything about the tv. I would highly recommend..

Jaime was excellent!! He was so patient and thorough leaving us steps on how to work the remote. A+ service and attentive to what we needed. Thank you!

My new TV fits perfectly in my bedroom. The Geek Squad installer explained all important aspects. So pleased with with the expert knowledge.

The agents were very efficient and professional. Can't give a 5 because the scheduling Dept left install items off my delivery ticket. The Agents only delivers and setup my TV only. Needed a second visit to finish setting up my Receiver and other accessories.

John Wendorf was exceptional. He was personable and efficient. We were very impressed with his service.

Their team delivered it on time, not like most that say a time and come hours later. They expertly put the tv on the wall and set it up for my daughter who has been enjoying it since.

The Geeksquad technicians were wonderful. They were very professional and handled the install quickly and efficiently. There skill in setup and settings were excellent.

The agents delivered and set up the TV. They explained the features. They were on time, very helpful and professional.

The service tech was knowledgeable, careful, courteous and explained what I needed to know to use my new product.

My TV was installed, and I was able to operate it without any problems. All my streaming apps were ready to go. The whole installation was painless.

The Best Buy tech did a great job and he showed me how to use my new Hisense smart tv. I hope I can learn how he did everything I was shown.

The agents set up and programed my new TV and answered all of our questions. They were friendly and very helpful and made this experience a very positve one. I wouldn't hesitate to use the Geek Squad in the future.

Both of the technicians (sorry I’ve forgotten thier names) were absolutely professional and courteous! They were very respectful of our house and thorough!

The service man was courteous and cleaned up when finished.

The agent removed the old unit, installed the new unit and connected everything very quickly and neatly. She was very knowledgeable and explained everything to me in great detail especially to me a "tech dinosaur" that was very easy to understand.

The gentlemen who unboxed and set up the TV were great. Even though all they did was bring the TV, they took the time to show us how to get the best picture and sound from our existing setup.

Having the Geek Squad come to set up a smart television may seem like a waste of money to all you tech savvy individuals out there but for us, it was worth not getting a headache figuring it all out and receiving a good education of the product. They were most helpful. They were on time and extremely courteous.

Not actually a Geek Squad install but a contractor service who sub hired a local installer. The local installer did a great job of communicating his arrival and did a great job. Can’t say the national contractor did that well, they were very hard to contact and less that helpful.