Customer Ratings & Reviews

Our technician came on time and installed our new television, soundbar, and associated equipment. He also connected the new television to our DVD player. He patiently explained to my wife and me how to use the television and navigate between the regular channels and Netflix.

Everything was setup nicely for our new LG CX tv. Was nervous about unboxing and setting up ourselves given the 75 lb weight. Everything was properly hooked up, and apps setup for use. Takes a lot of the pain of switching TVs away.

Geek Squad came out and got tv set up, programmed to remote, and set up apps...very professional and polite.

This was perhaps the very best aspect of our Best Buy purchase. Without these young pro install and instruct regarding the TV, we might as well have purchased at a big box store. The professional care and expertise of the Geek Squad is superb!!

Geek Squad TV Connect Service is a no-brainer. Not only do they take on the responsibility of professional set up, connection and synchronization of all video components and home network, the Geek Squad also cares enough to educate a senior citizen like me, on how to get the best results from my new-fangled tv. Much appreciated!

He calibrated our new TV to get the best picture possible. He called to lock in a time for us. He arrived early, and was a very professional, yet friendly, representative for Best Buy. (Corey)

Gentleman called the day before to confirm address and update us on a service window time. He showed up on time and was very pleasant and helpful. Quick to complete the work.

The agent did an excellent job setting up and connecting my new 65” TV.

Excellent job by the geek squad people they where very knowledgeable in every aspect

We had two men - one was in training. Both were friendly, polite, knowledgeable. They set up a new TV, and relocated the old one to another location. Always pleased with the service from Geek Squad. Well worth the money to avoid the hassle of trying to figure it out on our own.

Gentlemen were very professional, knowledgeable, and polite. Explaining everything about my newly acquired equipment. Answered all questions fully and above all showed the utmost respect for my home. Could not be happier!! Fred.

We purchased a smart TV set from Best Buy. Geek Squad technicians expertly installed the new equipment and explained how to use it. We were very pleased with the service.

Agent got my TV unboxed and set up. He programmed my smart TV. Explained some questions about that set up

The Agents set up the TV and hooked everything up and gave us instructions! The did a great job and are perfectionists!! So happy!!

The agent installed my new TV and connected all components, ensuring everything worked. He also moved and installed my existing TV in a separate location. He was professional, friendly and meticulous, highly recommended.

The install was done well the servicemen were professional in their work

I was very pleased with the service we received from the Geek Squad when they came in and set up our TV. They were prompt, courteous and professional which is all anyone could ask for. They took their time, explained everything to my wife and took the box and trash with them. Highly recommended.

If you are going to mount a TV on the wall or set it up, have the professionals at Geek Squad do the work. I did not want to take a chance on doing it myself and get something wrong. Geek Squad guarantees their work. I have been a Geek Squad member for several years and it has been a great decision.

The guys did a great job programming my TV and explaining how to use the remote. I have now cut the cable and I am saving a fortune each month .

The two techs were careful, professional, and knowledgeable. They waited for it to scan all the channels and explained how to use all the functions. A+