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Customer reviews

Rating 4.7 out of 5 stars with 18771 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 18,771 reviews
  • Rated 5 out of 5 stars

    Geek Squad connected all the old AND new stuff lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a dvd player several years old; several online app services, and a cable box. Geek squad not only set everything up for my easy access but taught me how to access it. First time in a long time i have been sble to have this mix of old and new IT work together! Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT QUALITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two 65" television sets are a joy to watch. My Family are as happy as can be. Both the picture and sound quality are above what we expected. Thanks so much for exchanging our sets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the set up and knowledge of our installer. He was pleasant and really knew his stuff. He explained and answered everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek guys managed to set up the TV without making any mistakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell McClure did an exceptional job with delivery, set up and explanation of my new TV. He was punctual and enthusiastic. He also gave me advice and suggestions for my audio/visual system. I cannot recommend the service more highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they did and they was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Js. set up my t.v its on a stand they downloaded all my apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around service. Guys were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV. Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek Squad did an outstanding job installing my new flat screen tv. They were on time,covered their shoes to protect my house,discounted my old tv and installed the new tv. Being very careful with my furniture and being absolutely sure it was working properly and I knew how to use it. Hope their all as good as these guys were!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the unit, connected it to the cable, briefly explained that there were other inputs and connections I could make, loaded the old unit and departed. He was efficient and pleasant .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad technicians were wonderful. They were very professional and handled the install quickly and efficiently. There skill in setup and settings were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, made installation quickly and professionally. They went out of their way to make sure I was completely satisfied. Set up controllers and made sure everything was working correctly before they left my home. Excellent service. Could not be more satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected tv to stand. He actually got it connected and working with cable box that the cable company told me had to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best customer service. Friendly, knowledgeable, helpful. 10 out of 10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt in the delivery and made it easy to set up the TV. Very friendly guys with lots of good advice on how to set up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great in setting it up and explaining the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agents are Great.....Scheduling Dept not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and professional. Can't give a 5 because the scheduling Dept left install items off my delivery ticket. The Agents only delivers and setup my TV only. Needed a second visit to finish setting up my Receiver and other accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very personable and knowledgeable and set up my TV and showed me how to use it. They hauled away my old Sony 50" TV. Both were very friendly and took their time answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were amazing. They were very helpful. They moved my old TV to another room. Helped me unhooked an older tv and carry it to my car. In addition, they were patient with me in teaching me to navigate the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the old, in with the new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. The tv setup and connect guys were terrific. They worked as a team — the Geek Squad team — unpacked, connected the tv to a home theatre system and explained the basics. Out with the old and in with the new, all done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved and hauled away my old tv set up my new one and all of my peripherals that l had connected to my old one. Truly professional wish l got his name l wouldve truly meantioned his name

    I would recommend this to a friend