Customer Ratings & Reviews

The way they came in and helped with not only my setup, but the removal of my old TV was wonderful. the insight they gave of the whole TV experience was great as well. If I had to pay for this service, it was well worth the money!!!

The agents installed the TV and made sure it worked, which it did at that time. Had to call again because it didn't work as they said it would. Tried to resolve on phone but couldn't do it so sent an agent out. He got it working and taught me how to do several things I did not know. Good service. I did try calling the original agent which he said I could but he didn't respond.

Technician was on time - quickly set up my TV and very patient to demonstrate the controls.

The Geek Squad agents connected my new TV and scanned in all of the television channels. Everything went fast and easy. This was a replacement TV and they delivered the new one and took away the old one.

I purchased the tv & setup for a friend. She was happy with the set up. My only complaint is that I asked that the technician call her since the service is at her home. I received at least six calls, and I had to direct the Geek Squad to call my friend's number.

Our Geek Squad Agent was very professional and helpful in answering our questions. He delivered and set up our new TV and removed all the packing materials.

TV is AWESOME and with Crystal Cleat picture. The geek squid was absolutely the very best we’ve ever had!!!

The agent set up the TV with professionalism. He made sure that I understood how to operate the new system. He was very polite and answered all my questions.

They set up the TV quickly and were able to answer our questions and they hauled away the old TV that was no longer working (well worth the cost).

Great setup. These two Best buy employees did a wonderful job of setup and showing us how to use this product.

Their team delivered it on time, not like most that say a time and come hours later. They expertly put the tv on the wall and set it up for my daughter who has been enjoying it since.

Was very helpful. perfect installation. He helped with all devices. Made sure everything worked and instructed me on how to handle the device.

An excellent technician came on time and set up our TVs in good working order.

Justin G. and Maria C. (Geek Squad) from Garden State Plaza store set up/installed my big screen TV and surround sound system. Wow! They were professional, friendly, knowledgeable and very efficient. But they were also patient, listened to what I wanted and answered all of my questions. Kind of like having a family member doing the setup.

Wanted 6 TV /Monitors installed in new office. Scheduling was not difficult and was fully explained inside the store. Pricing was very reasonable. I had some concrete walls but the team showed up with tools already in their truck to perform. They cleaned up very good as they were leaving. Walk-Around after work was done was very professional.

Geek squad was great. They delivered and set up our NEW LG OLED tv quickly and expertly. Showed us how the new system worked. Set up all our existing controls and Bluetooth devices so they worked with the new tv.

The rep who came to our house arrived approximately when they told us they would even after they had delays at previous job and had to run back to Best Buy store to pick up an item that was not loaded on his truck which should have been. Very personable, knowledgeable, clean, efficient and took the time to explain the set-up and operations to my wife and I. He cleaned up the boxes and packing and area when finished. We really appreciated his helpful demeanor and service.

the installers delivered my tv and dvd player and set everything up and programmed everything to operate with my existing equipment and then explained how to operate my new equipment. let alone that as they stepped in the door, they put booties on to prevent anything from coming off their feet and to protect my floor.

The best buy geek squad men did a great job setting up my new TV and married up all my remotes to work with my new TV

Very professional and knowledge to help us old people out we have never had a smart t.v. Also to haul away our huge old 65 inch. They explained everything so clear. Also very clean wore their masks and made us feel safe during this pandemic! Thank you agin great job!