Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 18,772 reviews
  • Rated 5 out of 5 stars

    Awesome Geek Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Matt was awesome. Patient, professional, kind. Followed through to make sure we figured out how to use tv properly. On time and very competent. Outstanding service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aamsung 65" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my wide, 16 ft, living room. Great picture, good sound. we're very happy with purchase. Geek Squad installed professionally and quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that came to set up did a great job. They took my old TV down and put up the new one, They connected it to cable and didn't leave until everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great deal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finest TV I have ever had. Picture quality is exceptional, sound as well. Great size for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with Geek Squad ! Sarah switched the tv in the living room and mounted one up in the spare bedroom. She did a great job ! Also took time out to make sure we understood everything about the tv. I would highly recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    48" LG OLED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. delivered my 48" LG OLED TV. What an outstanding picture it displays. It can be viewed clearly from almost any angle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV very quickly and well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep (Adonis) set up the smart TV very quickly and told me what I needed to know. Luckily he had a HDMI cable (which I have mistakenly omitted on my order) on the truck. So I was set to go once they got that. Very professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the new television went well, but had to wait until I got my cable box so I could enjoy my new TV. I now have my cable box and all is well. Geek Squad always comes through for me. I call them often concerning computer issues and they always resolve my problem. So grateful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installed with ease

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to deliver and install a new TV. A third party installer was used. He called and arrived earlier then expected and set up was quite quick and easy. The only issue was that the sales man had put in to have a 2 man crew come to remove my old TV and only one guy showed up, that's why I didn't give a 5 star review. He was able to remove the old TV by himself with my help, so all ended up going OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set and removal of old tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was on time and very fast. From start to finish they were in and out within 15 minutes. They set up the new tv and removed the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul was fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul did a great job installing the TV. I am not a fan of the ROKU TVs, we were pressured into purchase from Best Buy Rep... originally going to buy VIZIO and went with TCL recommendation. Despite the roku nuisances, the installation was fantastic. I would recommend another TV, but definitely get the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were careful, professional, and knowledgeable. They waited for it to scan all the channels and explained how to use all the functions. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very knowledgeable, and very willing to help me with all my questions! Very polite and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my tv, they connected to the internet and connected my Roku also. And in addition they were very kind to move my other tv into another room. And they also gave excellent service during the entire process!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all devices to TV. They were very knowledgeable and fast. So fast that I didn't think about the questions I had. But Eli said to call if we had any questions or needed assistance again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job in a short time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech who set up my new TV is outstanding!! Very skilled, professional, courteous, and helpful! Joe Price is the BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the Geek squad installation of our new TV. It would have taken me much longer to set this TV up and it was done in no time by the Geek Squad. They set it up, programmed my remote and hauled the packaging and the old TV away. Saved us time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new smart TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent (Jacob) disconnected all items with old TV, then worked efficiently to install new TV with all connections (DVR,Zvox, etc.). Then explained thoroughly how all this worked! He was just excellent--knowledgeable and personable too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient and good. They answered all our questions and demonstrated the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watching again in no time!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was so efficient and great with the installation. He quickly set up and linked all devices successfully. I was watching tv again in no time.

    I would recommend this to a friend