Customer Ratings & Reviews

The technician arrived on time, identified himself, and then efficiently did the set up and installation. Wonderful job.

Our old tv was disconnected and the new tv was set up on our stand. All the cables were connected and hidden behind the stand. They explained with great detail how to use our new remote and also helped to set up our streaming apps. We are very pleased with the service

Geek Squad did a fantastic job in setting up my new 55" Bravia TV 90J. He was able to use my old receiver to hook up the TV with my Sony DVD/CD player, Sony VCR and Sony Turntable. He used an adaptor to get my VCR working and with this TV it adds an input to use and the picture quality is great! I originally was going to try and set up everything myself but was so happy I did not He needed to change out my HDMI cables and had them available in his truck so he could complete the set-up. It was worth the price to me. He was very pleasant, sense of humor, confident and I could tell he really knew what he was doing. He did it very quickly, set up my remote, linked it to my wi-fi and showed me features of the TV so I could start enjoying it as soon as he was done.

The techs moved my TV from the Great Room to my bedroom and set it up. Then they proceeded to set up my new 75" Samsung that I purchased from another supplier and connected it to all my devices and positioned it where I wanted it on the console. Before leaving the very knowledgeable tech made sure it was working properly and showed me ALL about the new remote control and how to use it (that was an accomplishment in itself!). Took all the packaging with them and I couldn't be happier with the finished job. They showed up on time and the whole experience was pleasurable. Thanks!

The agents installed and set up the Hisense / Google TV. They were knowledgeable and courteous

The geek squad that installed my tv was great. Customer service skills was excellent. They set-up my tv and explained everything in detail to me. They made sure the picture was set just right.

Agents installed TV on a stand along with sound bar. TV was connected to existing equipment (cable, DVD player and Firestick). The installation went well. Agent made good suggestion about using Netflix.

So glad Best Buy Geek SQUAD delivered and setup my new Roku TV. No worries for me this time around. I wish I would have had them when I received my first Roku TV as a gift. Well worth the cost to have no worries.

They brought the tv in, unboxed it, set it up and got it operational. Even offered to take my old tv. Very well done.

The tv has been great n the men that came on to install it were great. The tv is very easy to navigate

My agent and his crew installed my TV without delay. It was very nice working with them. Good service. The Geek Squad came at a later date to fix the connection of my new DVD. They were very polite knowledgeable and nice,., the best!

The guys were early, yay, and did a great job on the installation and testing of all equipment attached to the new TV.

Tech was knowledgeable and pleasant. He was efficient and did his job well. I would request him for future calls.

There is no substitute for the Geek Squad ! A group of very intelligent, knowledgeable people that make for a great experience. Thank you Geek Squad.

The agents set up my tv, made connections to devices, then personalized the settings for me. Also explained how to use controls and other options on the tv.

The Geek Squad service delivered, unpacked and installed my TV Quickly and set everything up and cleaned up the box and the wrappings and was on his way........showed me how to use the remote and answered questions........Very patient and courteous! Thank you........

Kept updated about time of delivery. Called when on way. Team was efficient and did comple ser up. Kept home clean.

The agents connected my TV, programmed it and programmed so that I could use my cable remote for all controls. They were very knowledgeable and answered all my questions.

The agents were very professional. They exercised caution to care for my home during the install and explained every thing I asked them until I felt comfortable with the TV and its operation.

Buying a new TV? Don’t think twice about doing it yourself unless that type of thing is in your wheelhouse. Have the Geek Squad deliver, install and integrate your new TV into your home and your network. Money well spent.