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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-person team was great. They arrived early (with advanced notice.) They were efficient and knowledgeable. They took their tie to clearly explain things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my TV up and was real knowledgeable and helped me with working The remote control he was also nice and friendly.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job explaining and setting up our new LG TV. He took care to ask if we understood many times throughout the process. When he left the house, we wouldn't have known he had been here except for the beautiful new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time, and completed his set-up quickly and efficiently. His instruction on the use of the remote was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Geek Squad member, Trent, hook up my TV with all of my components, including Alexa. He was prompt, knowledgeable and spent time explaining how to get the maximum use out of my system. This was especially challenging considering some of the components were older and Alexa is the newest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like when the Geek Squad come out. This is my second time using them to install a television. Both times were superb. They mounted the televisions exactly how I wanted them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Pleasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it easy, where for me it would take some time, I could do more productive endeavors and save the frustration of doing it twice. Nice guys too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys were polite, hooked up the new TV quickly & hauled off the old one. They took time to show me how to use stream programs using streaming services from my laptop. They were fun to talk with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A third-party installer, but they were super. Neat, Timely. they knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven and Andrew communicated their arrival time and were here when they said they would be. They were professional and explained how everything worked in terms I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick, friendly, very knowledgeable and could answer questions quickly. Explained how it worked and got me going great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got rid of blue-tooth problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and knew what they were doing. Told us where our problem was and helped us fix it. Everything runs great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Samsung 75 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and his team member are excellent representatives of your company. Their installation was seamless and their explanation of the TV were above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was great. He set up my TV quickly and eveythig worked well. I would use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad members.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent job for both guys. Would recommend this service to any one needing this service. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were GREAT! Showed up on time, hooked up perfect & did more than they needed to do if you ask me. They even showed us how to use our remote so that we understood & we still remember how to u se it. We would use again for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV the installation was great these guys saved me hours by them doing this thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 77"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV in a short time, They also went thru twe options that are available with my TV. Both of them were knowledgable on the product they set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a ViZio TV and sound bar on-line. I also purchased the setup and take away services of the Geek Squad. Scheduling was easy and very timely. The two technicians were at our house as agreed to and took care of setting up our new set and took away the old set. All was handled efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a 75: LG TV and surround sound system. We decided to have the Geek Squad install our new equipment. What a great decision. The two gentlemen who arrived to our house could no have been more professional and knowledgeable . We are so happy we added this service.

    I would recommend this to a friend