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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 18,772 reviews
  • Rated 5 out of 5 stars

    Couldn’t have asked for more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Installer’s who took their time to set up our new TV the way we wanted it. Set up was quick and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put together the TV stand. Cleaned up and removed boxes when done. Came back the next day with the TV. Connected the TV to DVR, router and DVD player. Wires all neatly bundled with ties behind the stand. Cleaned up all boxes and also hauled away the old TV. Explained the remote and Smart TV operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV set up is great for those who cannot do it themselves or do not feel like doing it themselves. Reconnecting your TV to the cable/satellite or whatever can be frustrating even if it is not confusing. In my particular case, it was just nice to have someone else do it as they mounted the TV for my mother while I was at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that came here set up my TV,very professional and knowledge able.we were very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Fall of the House of Usher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very educational. I'm glad I spent the $200 for this TV set up even though the price seemed high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional and likable person I have met in a long time, and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience! Geek Squad know their stuff really well. They set up the TV in no time and demonstrated me with options so I can be familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived as scheduled. Professional with the setup, gave me a tutorial, answered all my questions. They even moved my old TV to an upstairs room. Would’ve been even better if Best Buy took the TVs box and packing materials to recycle - they don’t offer this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that did the installation and setup were friendly and very professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik and Otto, my Geek Squad were excellent! So knowledgeable and helpful! Erik installed the TV quickly, made sure I knew how to use it, listened and answered all my questions and even took the time to let me experiment with the TV remote so I would know my new TV before they left. They also sweetly carried my old TV stand down to my garage for me because Erik had listened when I told him that I had hated that old TV stand! They were wonderful! I would highly recommend having a TV set up by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembled our game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for Geek Squad and them putting our game together. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad TV Connect Service is a no-brainer. Not only do they take on the responsibility of professional set up, connection and synchronization of all video components and home network, the Geek Squad also cares enough to educate a senior citizen like me, on how to get the best results from my new-fangled tv. Much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service we received from the Geek Squad when they came in and set up our TV. They were prompt, courteous and professional which is all anyone could ask for. They took their time, explained everything to my wife and took the box and trash with them. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs were very good and set up tv in timely manner. I don't know what I would do without Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skillful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very courteous and knowledgeable at his craft. I appreciate the demonstration and the insight on operation. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were here on time and very organized.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician was very professional and courteous. Set my TV up and made sure everything was connected properly. Checked to make sure all functions were set and remote control programmed to TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people from the Geek Squad were professional and did a great job with the insulation and help with the set up and explanation of some working components. Make sure that you get a Geek Squad installation not a 2nd party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to mount a TV on the wall or set it up, have the professionals at Geek Squad do the work. I did not want to take a chance on doing it myself and get something wrong. Geek Squad guarantees their work. I have been a Geek Squad member for several years and it has been a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek Squad members who came to deliver and hook up my big screen were very professional and very clean. They explained every technicality to me and cleaned up all paper and cardboard when they left. I am very happy and will always use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Britan of the GEEK SQUAD was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRITAN was great. He really know his stuff. Did an outstanding job in setting up my TV's.

    I would recommend this to a friend