Customer Ratings & Reviews

The Geek Squad person swapped out damaged tv for new one and reset all the settings. He removed all packaging and left area clean. He also coordinated the remotes and confirmed the ATT TV device. Was a very personable and helpful person.

BRITAN was great. He really know his stuff. Did an outstanding job in setting up my TV's.

I purchased the geek squad tv setup service for my handicapped brother. Not only did they provide the expected excellent setup service, but they provided my brother with needed assistance in locating another tv, same make and model, as the original tv was damaged in shipment. All done within 4 hours..

The agents set up my tv, made connections to devices, then personalized the settings for me. Also explained how to use controls and other options on the tv.

The guys that came and set up the TV where wonder and did a great job. When I had questions, they were able to answer them.

The agent setup our TV and told us several things we didn’t know about this smart. He was very knowledgeable about the TV and very a pleasant young man. He toke the time to make sure we understood everything.

Very friendly and knowledgeable. They delivered and set up my tv. They explained in detail how to use the remote and tv apps.

The agent arrived on time, and completed his set-up quickly and efficiently. His instruction on the use of the remote was extremely helpful.

Very pleased with his services and would recommend Geek Squad to everyone.

Alexey was excellent. Intelligent, knowledgeable & professional. He set up my 2 new TV's, and he helped me make the change from Xfinity to YouTubeTV. He made an effort to get me oriented with my new service because he could see how clueless I was. He took the time to make sure I could function before he left. I really appreciated his patience.

Great service. Took the tech less than 15 min to get tv installed and everything working.

Very efficient installation. Technician arrived even earlier than the expected time period.

Set up with great set up the TV remove the old TV all the boxes very convenient especially for me who has a bad back

Technician took all the time he needed to set my TV up with Wi-Fi and all my DVD Devices. he even checked my computer to make sure I had good speed.

Geek squad were efficient and knowledgeable and fast.

Very professional friendly and informative helping 2 retired people.

These guys came in and reviewed my order, then got to work. It was around the holiday season and they even showed me a few added features that I didn't even know that I had. Left me with a cheat sheet for quick references. I loved the service and respect they showed the 50+ years old lady.

The agents were knowledgeable and provided excellent service with an energetic but efficient demeanor.

The team that came 1/16/25 to hookup Boise sound bar which they found to be defective and notified Best Buy and scheduled return and replacement sound bar were superb. They handled everything perfectly and eased our anxiety. Give them A+.

Agents were fast, knowledgeable, courteous; if they hadn't shown me how to use the TV after they installed it I would still be watching a blank screen. Companies no longer send instruction/owner manuals with their products.