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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 18,776 reviews
  • Rated 4 out of 5 stars

    Geek Squad agent gets the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so nice and worked in a timely manner. He delivered, connected tv to other devices, and took us through the many features available on the tv. Geek Squad had called and changed our appointment to arrange for the pickup and disposal of an older tv. The agent knew about the pickup but not that it was a big heavy tv. A tense moment but he handled it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was well versed and provided clear 'tutorial' about the TV as he set it up. I have since purchased other TVs and set up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was fast and complete, connecting all of my components and taking time to explain how to access all of them. I will never again set up my own tv again, they made it so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend other Best Buy customers to let geek squad to set up TV and also Connect your TV. I recommend friends and family to do the same. Very professional and polite…. Thank You, geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen were wonderful. They went over and above their instellation duties. I would reccomend them to anyone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed, and explained everything pretty quickly. They’re patient and thorough, very knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that delivered & setup my new TV were top rate ~ friendly, respectful & VERY knowledgeable. They made sure I understood how everything worked and NEVER talked down or acted superior (even though their knowledge was!!!) This was the best money I spent, hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up my new TV did so very efficiently and did things I would have thought of. They also addressed any other tech questions/issues I had. I only wish I had thought of a few more while they were here. Definitely worth the small fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved my smaller tv and sound bar to another room when I purchased a larger set. He was helpful with placement and cleaning up cords. This was a great bonus to have this done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. Knew exactly what they were doing and did a quick processional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Squad guys are efficient & well trained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my t and connected it to my cable. Then I was given extremely helpful operating tip. The TV is great, and the agents are an asset to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The guys knew what they were doing and did it. On time no hassles. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture perfect, just the right size, right price! Technicans did a great job, they were efficient, knowledgeable, and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we thought this tv was too big for our living room, but when the team set-up the tv we were in love. The picture is clear and the sound is perfect (we did purchase a sound bar). The installation team was top- notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very efficient and helpful to me in sett

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As first time buyers of a flat screen, smart TV my wife and I would have been very overwhelmed but the Geek Squad made it super easy. We are extremely happy with our new TV.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad hooked up TV quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of hooking our TV up. Called to let me know when he was coming and was very efficient. Walked us through the steps and made it as simple as possible!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and take away of tv. The Geek Squad arrived on time, was Covid-19 safe, explained the features and benefits of my tv, and setup remotes to my Apple TV and cable TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought my TVs to my home and installed them with no problem at all. They do know what they are doing for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time. The setup was quick and easy no mess left behind. He had all the tools needed to get the job done. He had an answer to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people they sent were very through and efficient. They took down my old TV that was not working and mounted the new one and had it up and running in no time. I would thorougly recommend them!

    I would recommend this to a friend