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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad set up my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my tv and connecting everything. They answered all my questions. Worked quickly and arrived when scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Kenny is the BEST !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original person and his partner were very polite and helpful, but unfortunately were not able to to connect my TV's to my WI-Fi. So then came Kenny to the rescue !!! He was brilliant, knew where to access the right passwords, bestowed a wealth of knowledge about tech things to me and EVEN figured out that by moving my cordless landline phone away from my router I would get much better wi-fi reception. He went above and beyond to help me. He even programed my Amazon Prime into my TV's. Kenny saved the day !! Thank You Kenny, I appreciate everything you did for me !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensei Baker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was awesome he set up our tv and was able to answer any questions we had about it. We were impressed by his knowledge and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t needed mounted. Kyle set up,or TV perfectly. We were very impressed bio much, that will always use Geek Squard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmy & Josh (Geek Squad) were efficient and considerate. Also, they patiently explained the operation of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends in Texas had their TV mounted over the fireplace and said Geek Squad is the best. I found they are! Perfect installation of TV over the fireplace with the right mount! Wasn't easy, but having them do it was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my tv and moved the one I was using and connected it. They were very good and friendly. I was very happy with their excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S90C review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing for the price. The only reason I gave the review four stars is the tv's menu. Navigation takes to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience and best of all, it was super quick! Delivered installed and set up in 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome Back...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came to my home had been here before, so that took a lot of uncertainty out of the visit.... Kudos to him !! He revised and reviewed everything from the last visit and took care of all of my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are very professional. They arrived on time, put the tv together, showed me what I needed to know, and took the empty box with them. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman (David and Jason) were awesome. They installed our TV and answered all of our questions. They were neat and respectful. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation of my new tv and its connection to all my devices was done quickly and efficiently. the technicians were very professional and made sure that I understood the inter-operation of my devices thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 people that came to my house to install our 2 tv. They were very professional and very understanding to both me and my husband. Neither one of us are very technical and they were so very helpful and kind to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE PICTURE QUALITY AND THE SOUND(DO NOT NEED A SOUND BAR OF ANY KIND) HAVE NOT FIGURED OUT EVERYTHING ABOUT HOW TO OPERATION FOR APPS BUT SURE WE WILL....VERY HAPPY WITH OUR PURCHASE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and did the wall attachments with ease. Setup the TV and connected the inputs using their extensive background knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis from Geek Squad provided outstanding customer service! Very knowledgeable and thorough. Highly recommend Travis from Baxter, MN store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    " JOB WELL DONE."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician was on time not late they set my TV up in a reasonable time frame and they check everything to see if it was working and they also clean up after they finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent set up my new TV quickly and effectively, and he was patient and thorough in explaining how it operates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs were very good and set up tv in timely manner. I don't know what I would do without Best Buy

    I would recommend this to a friend