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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 18,772 reviews
  • Rated 5 out of 5 stars

    Thanks for a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The guys knew what they were doing and did it. On time no hassles. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. Knew exactly what they were doing and did a quick processional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job - Hooked up the new TV and downloaded all apps - set up our preowned TV in the sunroom and made sure all connections were up and running properly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of mounting my TV to my wall, professionally and quickly. So far, it's staying up perfectly, even when my 2 cats go up to it and place their paws on it for a closer look. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very quick install! One I could not have done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did for me what I could not do for myself. It's a huge TV and I couldn't have done the job by myself setting it up. Glad I spent the money for the in-home setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC service & install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old tv was disconnected and the new tv was set up on our stand. All the cables were connected and hidden behind the stand. They explained with great detail how to use our new remote and also helped to set up our streaming apps. We are very pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very impressed and pleased with Geek Squad services. Had a TV and sound bar installed and adjusted. Used Geek Squad for new computer set-up about 6 years ago - they are the best and I will always us them for future work. It's like having your own IT guys to make things "right!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on-point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was prompt, efficient and pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David did a great job getting the tv set up and help my husband how to work it. I've told all my friends that they should have Total tech support its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed our new LG OLED television did a freat job. Very professional and courteous as well as friendly and helpful! Very happy with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, patient and courteous in installation of the fire stick and programming to the stream tv that I recently installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful in dealing with unexpected additions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One TV died and when purchased New larger TV they moved living room wall mounted TV to that location including wall mounting in the new location with one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Herring did our second install and was wonderful. He did so many extra details that he did not have to do. His knowledge was also very valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and set up quickly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Were on time, courteous and connected everything. They also took time to explain to my my new 85 Inch TV and answered all my questions. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    catwat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with best buy from salesman to the installing tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very helpful. He was efficient, respectful and did a very good job in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up our new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers connected our TV, connected other items to TV and gave us a good explanation of how to use the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer (RJ) did a fine job with the new TV. However, the person who was supposed to come here to remove the old TV called and said he'd be here in 40 minutes. That was Wednesday - it is now Saturday and we still have the old TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick responses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad initially installed my TV stand a little loose, but they came back the same day and got it fixed up.

    No, I would not recommend this to a friend