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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and connected my other components to the TV and programmed the satellite remote. They explained how everything worked and made sure I understood before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and setup person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is perfect for our master bedroom. The delivery person was most efficient and helpful in getting everything connected and in working order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service performed as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was not home, my husband was, and he said the service men were polite, and completed the installation quickly and efficiently. Only problem was that TV was not connected to our existing sound system, so we had to schedule another service appointment. Not even sure if this was covered in the basic installation. We were pleased with final result (after sound system was set up properly).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was for my parents' 50in TV. Service tech was great and updated me throughout the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional team of installers that installed the TV quickly and safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an excellant job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the best they could do. Wish they could have spend extra time to explain how and what every thing means

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got everything properly set up and connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the Geek Squad arrived as scheduled and very efficiently connected up our new TV and sound bar along with cable box, modem, etc. They explained everything to us and we are very satisfied with everything. Thank you for a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Picture quality is perfect. It looks like the actors are in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up the new tv and sldo programed our remote. They were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed our old equipment and installed our new TV and Soundbar. Everything went well and we love our new setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best. So helpful and pleasant. They answered all our questions and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great for the non-technical guy like me. They set up the TV, get your apps installed and give you a little tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technical Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set up my 4K TV was excellent. The agent was very thorough and explained everything as well as checking the set and hook-ups. Everything worked perfectly and the picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed me how to navigate remote, nice guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman, made feel at ease, as I had ready took out of the box and connected the feet. It was ready to be connected. Casey was so nice. I think that the right spelling. He called first, was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and it was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup for my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get as old as I am, having a TV delivered, connected and setup by the Geek Squad was a real blessing. I would have bought the TV much sooner had I known this service was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my gaming devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The super awesome agent did a great job installing cables, wires, mounts. Brackets. Remote control and he made sure everything worked very very very well. I would hire him again. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of setting it up but little time explaining functions and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not techno savvy but could buy your store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked w "Steve" (Ausie) who guided me with great patience and professionalism. I have never worked with anyone like him. Our journey took me through the purchase of two 55" TV's, one LG and one Samsung. Also, I had purchased a ROKU unit to be able to get a channel that I thought my LG could access vis app store. Not true. So begin again with Steve undoing information I had gotten "in store". I couldn't be happier. I rely on accurate information, as I am 83 years young and a former professor but not that knowledgeable about technology. So, I leave you with this wisdom. You are mostly young and like to work w high tech and younger patrons. Remember, some of the elders that need your help could buy your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to let me know when they would arrive ,they were knowledgeable , they made sure the T V placed in a safe area ..they made sure i was happy with tit's location They were courteous.

    I would recommend this to a friend