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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad goes above and beyond to make sure your

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were true professionals! Set up didn't take any time and they showed me how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff Deserves 5 Stsrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff of the Geek Squad did a fantastic job delivering and setting up our new LG TV, speaker system and remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed television quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives delivered television and connected necessary equipment. They were very friendly and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a painless and quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad has to one of the best, if not the best. On time and on the A game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was great, was on time and very professional. He answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of our 75 inch Vizio was great. They arrived when they said they would and were very professional. Explained the workings and setup to us very thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not applicable, didnt have to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was efficient, friendly & flexible. He kept me informed of when he'd be coming & it worked in my time frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and set up our new TV. They really knew what they were doing. Set up was quick and their tutoral on how to use everthing was clear and concise. We were given a business card and told to call anytime we had questions. They really knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Made Easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to set up our new TV and they did an excellent job. They were very professional and since TV's are more complicated now, they made it worry free for me. I always purchase Geed Squad contracts when I purchase an item like this. I love Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and setup my new tv in a matter of minutes. Very professional and clean up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the best when you get the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I ever struggle in the past? This was the best way to handle the tv. Once again the Geek Squad provides incredible service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad service, response, and pat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up and optimizing all of the capabilities of our new tv. More importantly, they answered all questions and never indicated that they were in a hurry to leave until we were satisfied. They even responded a few days later with a visit to help with some confusion on our part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech service was on time, notified before arrival. very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is indispensable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived at the appointed hour, unboxed the TV, set it up, made sure it worked and explained the various functions. Both agents were professional and knowledgeable. It was as easy an install as I have ever experienced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hook up of smart tv, sound bar, and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service tech arrived in appointed time frame - setup of smart tv , sound bar , and new computer was quick and without issues - spent about 30 min going over controls and features , more than enough that I didn't need to pick up a manual for the first week of ownership - asked a lot of questions and got an answer ever time - very satisfied ! good job Middletown NY store Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ADAM WAS PROFESSIONAL, HAD TO COME BACK TO REPLACE THE T.V. HE DID SO, ON TIME AND FULLY EXPLAINED EVERYTHING TO ME ...I AM IN MY 70'S AND DID NOT KNOW A LOT, BUT HE WAS GREAT AND WALKED ME THRU EVERYTHING...I WOULD FULLY ENDORSE HAVING THE GEEK SQUAD SET UP FIRST TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent set up my new TV & connected my DVD player & took time to show me how to work the ROKU U-tube channel, so I feel like my system has been UP graded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was deeply knowledgeable and good teacher. Assisted with options for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service - they know their stufff!! Promptly came to home & was so friendly & was so appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs from the Geek Squad were great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad put the footers on the tv and also helped me hook this up to the internet for my Netflix and Amazon accounts. The techs called me and gave me a time frame when they would arrive. They were prompt, courteous and very helpful.

    I would recommend this to a friend