Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 18,772 reviews
  • Rated 5 out of 5 stars

    On time, courteous, excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-person team installed a tv wall mount and had our new tv ready to use in about 20 minutes. They texted me when they were on their way; arrived on time; and wore booties to cover their shoes before entering my home, which I really appreciated. The team was friendly, courteous and respected my home. For instance, they vacuumed up the minimal amount of dust that resulted from drilling holes in the wall for the tv mount, and they took the empty boxes and packing material with them. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did an excellent job of setting up my new TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed without one problem and still no problems. Very friendly, nice, knowledgeably . Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient. They were in and out in about 30 minutes. They were very helpful and instructed me on what I needed to do to change from Cable to streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery on a large new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use The Geek Squad, but a team of two from Best Buy delivered and helped me set up a new 77" Sony TV. They were extremely considerate and helpful and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best. So helpful and pleasant. They answered all our questions and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was the best! The rep called fist and was very professional and efficient! I would recommend him for sure. He called the office regarding a needed change in the install request, it was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brianna was the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up agents were the best! Brianna was so knowledgeable, friendly, and helpful in explaining all aspects of the new tv I purchased as well as answering any questions. Her helper was also extremely friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech service was on time, notified before arrival. very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squads employees were knowledgeable, courteous and helpful in every way when installing my new 65" TCL TV. I could not have had a better installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very professional, respectful, and answered any questions we had..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a fantastic job for us.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unboxed & put together tv. cleaned up & setup tv. removed old tv as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to install my new Samsung TV. They were prompt and knew what they were talking about. We hit a snag in installation and they were able to give me the exact steps I would need to do in order to fix the problem. I followed their instructions and the TV works great. Thank you for a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Money Ever Spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad set up my new TV and existing sound system was the best $99 I ever spent. Delivery was a breeze and the squad was very professional. Took their time to walk us through the use of the TV and remotes since we have Direct TV also. Customized the home screen to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job for 65" LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my new 65" LG TV. Got the TV all setup with my subscriptions and showed me how to move between channels. Got my antenna setup too. They were helpful, answering all my questions. Really great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service installation went very well. Troy and Bruce arrived on time, worked efficiently and explained operations really well. We were very appreciative of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable technicians.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed our new OLED tv, connected and tested associated components, and showed us how to operate the system. Very efficient; no problems. They also hauled off our 15 year old TV that had finally expired. Highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men set up everything and explained and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job adding antenna adapter and scanning for additional TV channels. Geek squad employees were Tyrese and Lionel of Saginaw MI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledgeable tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was deeply knowledgeable and good teacher. Assisted with options for use

    I would recommend this to a friend