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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer and on time! Well worth price. It would have taken me all day to do set up. Got right to work and got TV set up with other components in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery takes all the stress of unboxing and installing.If you ever need home repairs on your TV there is no extra charge for removing and reinstalling TV with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Star Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James Lee, Geek Squad Agent, came to my home to set up my Entertainment Center. Upon his arrival, we discussed the desired set up; and then James began to work. James provided excellent service, is knowledgeable, and he goes the extra mile. When the set up was done, he ensured each device worked as it should. He told me to call the Geek Squad if any troubleshooting was needed. None was, as James provided 110% excellent customer service. Grateful for James and the Geek Squad agents. Sally K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV as well as all of our components. They went the extra mile to work on are Sony TV box to get it set up as well I was very impressed with the time that they spent to make sure everything was working perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad moved 1 TV to a different location and reconnected it. They then installed the new TV and worked with us to understand how to use all the features. They were very patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected all of my devices. Walked me through the remote control buttons. The colors are sharp and bright. Feels like I am a theater. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did an excellent job setting up my TV, they explained everything clearly and precisely and they were very professional. I was completly satisfied with my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L Nichols

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with all the people who have come to our home,they have been friendly and very knowledgeable as to do the job at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our new TV and Soundbar. The were pleasant, knowledgeable and explained the operation of both in detail. Spoke to us and asked if we understood in a pleasant way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and stress free. They hooked my devices up for me after assembling everything for me. Made sure I could understand my remote. Great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices very efficiently and made sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv and hauled old one away-GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv VERY NEATLY along with moving an older TV to another room ___ GOOD work all around!!!! We later called one of the installers for some program info. He was very cordial in his response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just did a great job. I have set up every other TV I have ever owned but was out of town when this one was delivered. Plus, it was a new house and I wasn't sure everything would be working and anticipated some problems. Setup was perfect. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did an excellent job. Best Buy contracted this job to someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quick TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old TV and mounted and set up the new one. It was all done the day after purchase. It couldn’t have been better! This was done for my 95-year young mother, who was thrilled to have a working TV installed so quickly. They took the time to make sure she wes comfortable with hew cable set-up and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Justin are REMARKABLE!!!! They removed the dinosaur I had and replaced it very professionally with the Samsung. John and Justin over delivered. They explained everything and set everything up and took the time to ensure I understood it all. These Two Geeks Are The Best. Seriously, I am tooting their horn to all that will listen. Customer Forever!!!!! Thank You Guys.....Syd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan from Geeksquad was very professional and personable. He certainly knew his stuff! Ryan spent the necessary time to set up 2 TV's and go over everything with me. I would highly recommend having Ryan from the Newington, NH store handle your needs! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs arrived on schedule and promptly began installation of my equipment. They determined the new cable box was defective, but were able to obtain the result I desired without the new box,which I returned to the cable company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation by geek squad employees.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv and sound bar quickly. They went above great customer service to answer my questions. Very professional and knowledgeable. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The square instaled my TV and sound bar perfect. \

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The square unboxed and set up both my TV and sound bar and set up the Verizon internet . They also relocated the existing tv to a different room. I was much appreciated

    I would recommend this to a friend