Customer Ratings & Reviews

The agents mounted my tv, did an excellent job connecting everything and making sure the tv was level for viewing

They installed my tv to my entertainment center they also did a great job on the installation that day . Thanks for everything from the geek squad.

the squad came in and set up the tv and sound bar, then they cleaned up the trash, great job!

Agent Michael Long was very professional and courteous. He installed the TV and connected the devices, double checked everything to make sure it was all working, then patiently walked me through how to use everything.

They mounted and set it up great ,worked fine for 30 days ,not the geek squads fault

Your agents, all three of them, were most helpful and efficient at setting-up our new tv and getting it operational for us.

Although I was unable to enter the store during the COVID19 pandemic, the manager agreed to go over my order and the different options available, including in-home installation and Geek Squad warranties. I am a senior citizen and live alone so I decided to purchase the setup service for my 65" tv, sound bar and blu-ray player. The Geek Squad team was prompt, knowledgable and courteous. After the job was completed, Marco offered his business card with his direct number and suggested that I contact him if I had any issues. Since the installation, I have had a few minor issues which, as of yesterday, were resolved by another Geek Squad member. The bottom line is: I recommend this service regardless of your age or ability level.

The agents did an excellent job of mounting my TV to my wall, professionally and quickly. So far, it's staying up perfectly, even when my 2 cats go up to it and place their paws on it for a closer look. Great job!

The guys arrived and went right to work. They were friendly, courteous and helpful, and really took charge. They did a great job, and for me, it was a pleasant experience. Great job, guys!

Troy came early and set up my new tv he was great showed me how to work the remote i am very pleased

Agents were fantastic. They were polite, efficient, and offered help if I had any questions.

This delivery, setup and haul away was related to a 65" TV I recently purchased that was to be set up in my basement. The two team members scoped out the job and set the old TV out of the way and then brought the new TV down to the lower level. They had it connected and booted up in a fraction of the time it would have taken me to do it, and then proceeded to provide a helpful tutorial on the various functions of the remote and the TV. The old TV was quite heavy, but they carefully maneuvered it up the stairs and into their truck with no issues whatsoever. Was really happy with their service and professionalism.

The Geek Squad mounted our new TV on the wall and remounted our old TV in a different location. They were pleasant and efficient. The only reason I rated the job a "4" instead of a "5" is because when mounting our old TV, they must have touched the screen along the edges and left these smear marks which I haven't been able to remove. The good news is that they don't show up when the TV is on.

This was my first smart tv purchase and the techs were immensely helpful in walking me through the set up and activation steps. I'd highly recommend their service if you're a novice such as myself, as they make the experience significantly easier to navigate.

Good size for living room and good quality television set.

Great TV for the money. Beautiful picture. Being a person of few words, unless something really bothers me, it is a shame I need to keep writing to meet the 50 character minimum for a review.

The agents from the geek squad were wonderful, They knew exactly what to do and did it professional. They were also very polite and had great personalities. Brando and Brian very kind and respectful.

Best Buy offers installation on large tv’s and we’re so glad we used it. Geek Squad gave us excellent service before, during and after the instal.

First he removed the non-operational television from my bedroom, then relocated and hooked up the my smaller television from my living room into my bedroom. Then he brought in my new 75" television and surround system, installed them and ensured everything worked as intended even with the Cox contour universal remote control. Once everything was working he took all of the boxes and trash leaving my home looking like he was never there. He had a great positive attitude, answered all our questions and wore his face mask at all times while ensuring he maintained social distancing during the entire process. Will definitely use the Geek Squad set up services again when purchasing new products requiring installation and set up!

I only wanted a larger screen with a crisp picture had the geek squad set it up and install it, they were so thorough in explaining everything to me. This whole experience was great and I love the tv it more than meets my requirements.