Customer Ratings & Reviews

Josh was great. He was efficient and he explained the workings of our new TV very well. We were very satisfied with his work.

The men who came to set up our TV were wonderful and very helpful. They went over all the details of the tv and how to operate the new remote.

The Geek Squad delivery team was great. TV was set up quickly and both techs were very informative regarding TV features, remote features, etc… Overall, very pleased with the process.

The guys were extremely knowledgeable and professional.

Had the Geek Squad come in to connect my 100 projector! They took there time to make right. The measures, they tested and they hooked it up perfectly. They also showed me a sample of what the picture would look like and it looked awesome!

We were more than impressed with the professionalism and competence of the Geek Squad that came, assembled, and installed our new system. Also, their explanation of the controls and assistance overall. Great team! (Loon Ho, Steve Seger, and Mike Conhim)

Wasn't sure where to hang my new 75" TV, but we got it done. Guys did a great job!

Eliot is great Set up TV, Made sure remote worked checked other TVs, Terrific service

Good service on all work they did with good placement for my new big screen on tv table stand

The geek squad did an excellent job of hooking everything up and explaining how it worked they went overboard and adjusted some thing for me that wasn’t on the ticket thank you very much appreciate you guys

Excellent Geeks! Knowledgeable, personable, got the jobs done quickly & efficiently. Very pleased with a job well done!

Geek Squad set up TV and hauled away boxes. They made it look easy but TV with stand weighed about 100 pounds. Not so easy if you are not young. Very professional and personable. They offered to stay as long as necessary to set things up on the TV logins, channel setup, answer any questions etc.

The techs set up the TV but had a bit of a problem having my older wired sound bar and Blu-ray player to communicate with each other. I wound up having to use 3 or 4 remotes to get what I wanted. A few days later when I set up my Google account and added an app, I couldn’t get the cable TV to display. Called Geek Squad. They walked me through a troubleshooting process ( a workout going back and forth behind and in front of the TV , pulling out and plugging in, then playing with the remotes). My sound system is old, so it’s finicky connecting to everything. After about 30 min, everything was working well. The tech I called gave me a heads up to reboot everything (especially my cable box) whenever there’s an app update. They were very helpful. And I’m getting used to this Smart TV. I’m down to using 2 remotes, now. If I want to watch a dvd, then I’ll have to use a third remote to control the Blu ray player. No worries….I’m streaming more, now.

As I mentioned before in the last review....these guys were great at assembling a large TV stand with storage for aa 65 inch TV and explained all about the TV

I have had my T.V. replaced twice in recent weeks. Both times the Geek Squad came out to set up. (65 Inch Samsung). The first time, the Geek Squad set-up was great. Gave a very "brief" explanation regarding my T.V and told me my present soundbar would not work, but, gave no answer on how it could work. (Or, just that it was out-dated). The second time they came out, set it up crooked, did not tell me anything regarding my T.V. (instructions) and, even with a special hook-up cord bought at Best Buy, could not hook up the old soundbar. Part of this was my fault, but, always be prepared when the Geek Squad comes to your home. (Had other good experiences prior on other item set-ups).

Ian, the agent, set up the new tv and made sure it was working properly and set where I’d like it.

Although I could have set TV up myself I elected the Geek Squad service. They unpacked and set up TV, set up cable remote to work with TV, adjust the picture for the best quality, and hauled away the box and packing. I thought it was worth the $.

The guys installed 2 TV's. Set them up and cleaned up in 1 hour

The installers were professional, friendly, and quick setting up the TV and sound bar.

Vincent has installed our computer, printer and now the TV. He is always courteous and explains what he is doing. He always goes through the operation of each new purchase with us and then asks if we have any questions.