Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 18,772 reviews
  • Rated 5 out of 5 stars

    great Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who set up my TV were on time and efficient. They answered my questions and got my TV up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CK Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moises did a great job of setting up the TV and instructing us how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation of large TV !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is critical and so easy especially for my parents who would struggle to lift this large TV, and struggle with set up given they aren't great with technology. Definitely recommend getting installation and even removal of old products at the same time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pre-visit communication and agent arrived when he said he would, set everything up for me, took away my old set and stayed until I was comfortable that I understood all the features and that those features were working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done it without them. They were very knowledgeable and helpful. They answered all my questions and concerns and I was very pleased with all their work. Would not try this without them. Very courteous and cleaned up well afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home tech great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the guy was great & explained step by step what he was doing so I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was great!! He went over and above setting up my mothers new TV. He was very friendly and professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected all of my devices. Walked me through the remote control buttons. The colors are sharp and bright. Feels like I am a theater. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole did an excellent job as always. He made sure everything worked before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good. He arrived earlier than the set appointment which was great. Installed the Tv and explain how to use it. I would recommend this service to all of my friends. I'm very happy with the service. Job well done!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great. He was efficient and he explained the workings of our new TV very well. We were very satisfied with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my tv’S quickly and efficiently and connected them to the wifi very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m Happy with the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My setup was a easy one. They were fast. AND answered any questions I had. Cleaned up and removed the old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job of mounting and connecting TV to all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job!! I love my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geeks! Knowledgeable, personable, got the jobs done quickly & efficiently. Very pleased with a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad guys were great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and set everything up so it was immediately ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and stress free. They hooked my devices up for me after assembling everything for me. Made sure I could understand my remote. Great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is how service is performed, job well done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond expectations. As a former service manager I could only wish to have more people like this gentlemen. He exuded confidence from arrival through to wrap up. I observed every move he made, watched how he worked around issues, observed his determination and perseverance as he hit snags in the process. End result, I've never been happier with my home surround sound system and I owe it all to your technician. This gentlemen is a keeper, don't let him slip by you, if he does let me know where I can contact him. There aren't many of his makeup left! BTW, there are two service tickets, all involving setting up my system. All that I have said here carries over to the other service ticket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was seemless.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technican was knowledgeable, neat with his work and he completed the setup task very quickly.

    I would recommend this to a friend