Customer Ratings & Reviews

These gentlemen have been absolutely awesome! We would highly recommend!

The installation went great on our new Sony big screen smartTv. The gentleman that set it up was fast, polite, made sure all worked properly and that I knew how to use it all. Picture and sound are beautiful. TY

The service men were on time and completed the work in a short amount of time. They went through all the features of the tv so that I understood how the tv worked.

Outstanding setup of new Tv so much b then me crawling all,over floor and reading and rereading directions. During COVID 19 restrictions I was left with no added stress, just a happy ending.

The agent attached all my analogue components, dvr etc. to my new Samsung tv. Gilbert did an excellent job. He was so knowledgeable and professional. Thank you again Gilbert Lorry

The guys arrived on time, were extremely helpful in moving furniture that is too heavy for me and installing the new TV. Hooked up existing DVR player and prepared it all to work well. They were courteous and very efficient.

Great Service & setup. They knew what they were doing and did it quickly and accurately. Very Professional!

Both agents did a terrific job. If only all of your employees were as good. It’s agents like these that keep me coming back and buying all my electronic equipment from Best Buy. Both deserve promotions and pay raises. Service was A Plus!

The guys were great - replacing the TV which was broken when it was unboxed. They had everything hooked up in no time and explained the option to enroll in Total Care which we did. We would recommend Best Buy and the Geek Squad.

The GEEK Squad did an outstanding job. With the connect and soup of my direct tv system with the new TV. After it was all set up they walked me through all of the functions of the new remote. I am very happy with the service that they did for me.

The agents installed my new TV without any hiccups; explained the basic operation of the new TV. Had paid to have my old TV removed which was done properly. Did a great job totally.

Finally bought my first 4k TV and had geek squad set it up for me, They were really helpful going through the set up process and explaining every detail of the TV. Would highly recommend them for your installation and setup of your new TV.

Outstanding and worth the price. The guy was very nice and social. No complaints.

The agents delivered and installed my TV without a problem. They were both very nice and knowledgeable. Very satisfied.

They were quick and efficient. The tv was connected to my service before they left.

After the fiasco of waiting a month for something we were told we would get in 3 days Best buy dod a good Job on setting it up. Just help put on tv table Super easy and simple!

I love being a TotalTech member. Having the Geek Squad install was not only satisfaction and worry-free, but the shortcuts and customization he showed was amazing.

Great installation. Great instructions from the Geek Squad. Set is a great upgrade from our old Vizio.

They arrived on time. Polite and friendly. Took time to listen to my questions . Set my TV really fast.

The guys that came to my house moved my old TV and set everything up with the new one. The were very clean and left no mess at all. They were both friendly and explained my new TV thoroughly. I will continue to use this service for every major purchase.