Customer Ratings & Reviews

The agents had the TV set up, connected, and working in less than 30 minutes. They answered all questions.

The personn who came out and set up everything was very knowledgeable and set up everything to the T. He also went over everything to make sure I understood how to work everything that would make it work great.

I am so glad I chose to have my tv delivered and installed. The gentleman not only installed my product and answered questions...he did not leave until he was certain I had the basic operation of my product down pat. He was FANTASTIC

Very happy with the setup of our tv and sound bar.

He installed my TV very efficiently. Explained carefully how to use the additional features. I would not have liked to have to put it together myself. Seemed more difficult than expected. Excellent service.

The Geek Squad expert was outstanding...knowledgeable, personable, and professional!

The agents that came in and set up the new TV, also moved another TV. They then helped me set up my router, and were very patient with the questions I asked. Amazing and professional agents that came

Did a great job in little time. Plus he tutored me on the operation of the TV and remote.

I am not very good at setting things up, the tech arrived and had it done quickly and easily explained how to use the TV saving me a lot of frustration

Great communication prior to & on the day of. They were on time and put booties on. Both technicians were outgoing and knowledgeable. Were not condescending. Demonstrated our device thoroughly - until we were comfortable using it.

The agents reconnected my TV after I'd had to move it. They were at my house when they said they would be. I very much appreciated that they wore masks in my home.

I love ❤️ the set up of my tv. Setup was neat no wires showing perfect. Love love love

Excellent customer and technical service. Very knowledgeable about product purchased.

Geek Squad associates did an excellent job mounting my Sony TV on the provided Sanus stand. They also wired it into my existing home theater audio equipment and set everything up. It was a thoroughly professional job and I am very pleased.

Best Buy's Geek Squad is prompt, knowledgeable, patient with non-techi people, get the job done fast, but carefully. They helped me understand all that I needed to know and answer my many questions.

Two-man team did an excellent, complete and quick set up. They then demonstrated everything to me.

The agents set up my tv very well. Also told me what additional items I needed to purchase.

The guys were excellent and I am so glad that I had them do the set-up. The only problem is that the sound bar was on back order so when that was delivered the deliver team didn't really know how to set it up.

quick and easy for a perfect experience, they even asked if they could help me with anything else

The Geek Squad set up and installed my television. I was very pleased with not only their work but most importantly with them taking time to answer questions and permitting me to operate the television before they departed. Go Geek Squad!