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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service installation went very well. Troy and Bruce arrived on time, worked efficiently and explained operations really well. We were very appreciative of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did their job well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my t.v. and connected it to all of my devices and made sure all my devices worked properly before they left. And believe me---------that took a while and some special GEEK SQUAD brain power!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have spent half of my day setting up my new TV. The tech not only had me up and running in no time, but also took the time to show me the ins and outstanding if my new set. That was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice setup speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived to my home with the proper attire to protect me and themselves from any virus. They took the TV out carefully and set up everything in a mannerly time. The service is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very patient, knowledgeable and polite. Everything was done correctly and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third television that the Geek Squad has installed for us. They do a great job. They never leave until they are sure we understand how to use the remotes. Always have had great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents went far above and beyond . They were courteous, safe, and extremely thorough. They ended up saving me money and solving my problems. Will absolutely use them in the future!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV and connected all my external inputs. However, they seemed rushed and didn’t explain a lot. Also, I had purchased new HDMI cords and they just dropped the small plastic covers on the floor. I have a dog. I was not pleased that they were so careless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Madam Beth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad is the very Best. Cool Dudes with character and intelligence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, Our installer, was superior. He taught us things we never would have known to ask. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up my new TV very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my new TV up to my WiFi and cable box and showed me how to operate it. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. We have never been treated better on a delivery and setup. They were knowledgeable and very careful. We were impressed with the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad explained evrything and set up TV in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent technician came on time and set up our TVs in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stood behind their work and made it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager at Tulsa Hills, Rodney, was terrific and made sure all work was completed. Sterling and Dan were great. Sterling is someone Best Buy should reward. He walked in and in 2 min found the problem Visio and Cox cable could not find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Carl, did a great job! He made sure that everything was connected and in working order. He even carted away the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great price,great TV wonderful way to watch a game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and mounted the tv in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed old unit then installed and set up new purchase and answered questions about TV operation patiently and clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 tv's mounted to the wall. The 2 technicians that came to the house were very professional and did a fabulous job.

    I would recommend this to a friend