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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected to all the necessary devices. He was professional and efficient. He had it up in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at scheduled time. They delivered and set up my 75inch TV quickly and cleaned up all packing materials. Maintained proper CV-19 protocol and made sure I understood how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service - nearly flawless experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An entire new system - fully set up - all elements working perfectly - a detailed introduction to all the features - courteous - full clean up once finished...!!! Could not have been more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used prior to this purchase, excellent service. Efficient service. Reliable and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Can I Say, a Great Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained what they were doing, answered all questions, provided other information and showed us how to get to different screens, switching from cable to streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    let the professionals do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the did a great job were very professional neat and super nice. Always let the professionals do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and efficient, set TV up and made sure it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time. work quickly. set up everything and then some. answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Anthony Patrick and Fernando

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy geek squad came and boy did they do a bang up job with my new home theater, it’s a 7.2.4 surround system with all the bells and whistles and I want to personally thank Anthony,Patrick and Fernando for such a great job installing my speakers and wiring everything to its fullest potential and convenience, money we’ll spent for amazing service if u ever have any technician come for all your electronic needs this crew certainly went above and beyond, thanks also to Travis the consultant who helped me get these guys. I couldn’t recommend a better team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and brought the tv, hooked it up to everything for us, and showed us how to use it and all the fun stuff that we have found! We LOVE going to You Tube and listen to our favorite music on the new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big screen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, knowledgeable, and easily helped with connection and setup. experts!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV system quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and John were professional and set up the system quickly. They showed how to operate the devices and we are pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. Best Buy never fails us. The employees at Best Buy are always so knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Rep (Howard) was super knowledgeable and had the tv set up and working in a jiffy. He also helped with orientation for using the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed and set up tv, they called and arrived on time, was efficient and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No waiting all day!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received 5 star service from the Tech from Tyler delivering the TV and setup to our 2nd home in Hawkins Texas..i was very surprised to hese we were first on the list and set up was very professionally done..5 STAR!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick and efficient. He even waited for me to get the right equipment from my internet provider so he could install everything correctly. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were exceptional installing our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were awesome! Very helpful and respectful of our property. Went above and beyond for us. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents knowledgeable and set up the TV with care in a professional way. Very friendly and helpful. They made all the necessary attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great setting up my TV and took the time to explain features. Great job!

    I would recommend this to a friend