Customer Ratings & Reviews

The agents set up my TV quickly and right where I wanted it, and even deleted the channels that I didn't want.

Technician was friendly and followed safety measures. The tv was set up within several minutes. He made sure I understood the tv and answered all my questions.

After the fiasco of waiting a month for something we were told we would get in 3 days Best buy dod a good Job on setting it up. Just help put on tv table Super easy and simple!

Yes, everyone was great, the whole process was more than I expected

Technician was very patient, knowledgeable and polite. Everything was done correctly and in a timely manner.

I combined this with setting up my Bose audio system, and other components. As I posted earlier this is an easy setup and could likely have done myself. This was a real turnkey operation. In and out in less than an hour everything working fine

The agent hook every thing up tv sound bar dvd and tv stand excellent job

Don't underestimate the importance of having the Geek Squad setup your 77 inch LG OLED TV. We almost returned our TV three days after we received it because of the problems we encountered with the quality of the color, problems with the sound quality, and constant screen "Jumping" while watching Netflix. Austin and Jeremy from the Geek Squad made so many setting adjustments not only to our TV, but also to each of our devices. It was incredible to watch the number of adjustments that needed to be made to make the TV look and sound perfect. They had a solution for the problems we had encountered and made the necessary adjustments. Don't make the mistake of trying to setup this TV yourself unless you have a considerable amount of training or knowledge.

Connected to my devices showed me tips on how to use

Agents were professional, knowledgeable, and easily helped with connection and setup. experts!!

On time within our window and was very informative to my in-laws where we had the TV delivered as a surprise gift! Thank you

The agents installed my new TV without any hiccups; explained the basic operation of the new TV. Had paid to have my old TV removed which was done properly. Did a great job totally.

the did a great job were very professional neat and super nice. Always let the professionals do it.

the agents went above and beyond to safely install the 85 inch I am highly impressed

great service highly recommend getting the in home set up and delivery

the total tech personnel did a wonderful job at setting up the new TV.

I bought this Samsung 65" to replace my 7 yr old Samsung 65" TV which needed to be replaced for several years now. I am very pleased with the service I received from Best Buy, from the installation to the set up.. They were very friendly and knowledgeable which made this transaction very pleasant for me. Needless to say, I am very pleased and highly recommend Best Buy and their knowledgeable and friendly Geek Squad, who I am confident will be there to assist me if there any problems if any should any arise.

The Geek Squad Tech was amazing and provided a superb customer service experience. He was professional, friendly and ensured everything was working perfectly with all systems connected and cleaned up. He went above and beyond and I really appreciate his dedication to providing his clients with an exceptional service! Please give him a raise!

Steven was awesome. Explained everything and set everything up. Superb

quick and easy. Was a tough corner to set it up in and they did it perfect