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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 18,772 reviews
  • Rated 5 out of 5 stars

    Fantastic set up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding setup of new Tv so much b then me crawling all,over floor and reading and rereading directions. During COVID 19 restrictions I was left with no added stress, just a happy ending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad is a must with the larger TVs. They quickly assembled and set up the TV and took away the box and old TV. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and courteous. He set up everything very quickly and answered all my questions during the process. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service by the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was ultra complimentary of the Geek Squad. They set up 2 TVs for her, answered all her questions and left her feeling capable to operate her new TVs. Since I could not be there to assist her, I was truly grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional and informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the mount, tv, and antenna quickly and with outmost care. They answered all the questions I had patiently and made suggestions pertaining to getting the best use of my devices connected to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV reinstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reconnected my TV after I'd had to move it. They were at my house when they said they would be. I very much appreciated that they wore masks in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for our teen son’s bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was perfect size for our sons Bedroom, we had a Best Buy technician come and connect it to the swivel wall hookup we bought with it. He setup the TV with no problem and got it turned on and tested channels on it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, Our installer, was superior. He taught us things we never would have known to ask. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable, polite and friendly. Completed hookup quickly and without any issues. I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time. Quickly set up my TV, showed me how to use it. They were masked and wore booties to protect the floor. I felt comfortable and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech, Isaac/Jeremy arrived on time and was very knowledgeable. He took the time to explain the functions of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fast and great job hooking up mu equip.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new large TV and needed it hooked up to all my equipment, VCR, DVD, and stereo system. They were very quick and did a great job. Very happy with my service from the Geek Squad. Will use this service again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Professional, fast and helpful all the way. Great explaining things and following instructions. Cleaned up after work was completed. No problems at all. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GUYS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old girls who have LOST their BEST MEN, BUTLERS and SUPER TECH SUPPORT and have NO ONE TO ASK for help ABSOLUTELY NEED KNOWLEDGEABLE and FRIENDLY PEOPLE to GET THINGS RESOLVED. ADAM and SAL ARE FABULOUSLY ABLE AND WILLING…….There are STILL CONNECTION PROBLEMS DESPITE the SET UP so They are coming back and sending the Home Team in to see what I need. I am grateful they are available. It’s a good service which I need!!! THANK YOU guys you’re great. I really appreciate your wonderful help! Sal and Adam are a GREAT TEAM !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personable, competent installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was gracious, patient and quite knowledgeable. He answered multiple questions about features, costs of added features if we should decide to get them, limitations with our older DVD player, etc. His demo was concise and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad got my new TV up and running, moved the old TV downstairs, got it running, and took away my old old TV, all in less than one hour. Everything worked perfectly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were completely professional and executed their job brilliantly. Delivery and set up procedure was superb. I highly recommend them to install your product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew did an outstanding job of setting up our new television. Unfortunately the cable was not working so we had to call xfinity to correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and great cust.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for a low price. Excellent sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed and set up tv, they called and arrived on time, was efficient and pleasant.

    I would recommend this to a friend