Customer Ratings & Reviews

The agent set up our tv and soundbar and connected it to all of our equipment. He was very helpful, efficient and knowledgable. He made sure we understood how to access all inputs and control the new tv.

Geek Squad Service was phenomenal! From start to finish they were consummate professionals and did everything! Set up, test etc

The boys did a great job installing my new TV. They were clean and efficient and knew exactly how to install it in a small space. They showed me how to set it up and use the remote.

We installed a new system of smart TVs and sound in our church. We are using the multiple TVs to show our PowerPoint, videos, etc. in our church. What a wonderful difference it has made. The TVs are clear and the connection with the laptop through all the other technical devices is so great. The Geek Squad installed the TVs, sound system, laptop, etc. to get everything working. I am so grateful I went this route. The Squad was efficient, friendly, and did not make me feel like an idiot because I knew nothing about what we were doing. Everything continues to work well.

The delivery and set-up was excellent. (I should have asked them to leave the box so I could have returned the tv and ordered a different one).

Apparently, Sony updates its products automatically remotely, which mucked up reception format. As I recall, the cable company cured that problem remotely. Otherwise, no problems. Nice picture, pretty good sound. 60".

The TV works well with just the internet. I love this smaller set. I use it in my craft room and it has a very clear picture. It is so sharp and very light and easy to move.

Greek Squad came on time they said they would when they called. They installed the television set fast and showed me how to operate it I highly recommend Greek Squad.

The agent hook every thing up tv sound bar dvd and tv stand excellent job

Geek Squad came out and set up my bee electronics. A new tv along with taking away my old tv. They were frat. I would recommend the geek squad to anyone. They always treated me right.

The service agent set up our TV and went through the setup with us. He answered our questions and was so helpful! Excellent service!!!

Geek squad set up our whole tv,sound system and entertainment experience. They really did a great job.

Great service as usual from geek squad. 4th time using best buy for TVs and high recommend.

We cannot say enough about the Geek Squad and the customer service agent Allison M. at the Holland Michigan store!!! We bought a new Sony 65" during the Christmas crazies. We had to wait a week for delivery and set up because they were totally booked. When the Geek squad unpacked the box the screen was cracked. The store did not have a replacement in stock and deliveries were maxed out. But Allison worked her magic and within 5 days they were back and sent a great Geek Squad team to do the installation. Super personalities, efficient and all around nice people!!! Thanks for having great people on staff! You made our Christmas Merry!

The agents came out and showed me how everything worked. They were very helpful. Explained all the different selections and how it all worked. they also connected a wire that had come undone.

Andrew set up the TV and programmed it very quickly. Very knowledgeable. Very patient. Able to answer all my questions.

I paid $99.00 to have Geek Squad hook up my Sony 3d 4K 64.5 uhd tv well worth the price . These people know their stuff. Highly recommend them to set up your tv , sound system wifi everything that has to do with home entertainment systems.

The tech brought my new tv, set it up, made it function properly and was given a small tip for his efforts.

Connected my new tv, took the old tv away, explained and demonstrated how to use my new tv

Was on time and installed my tv with satellite connection and took my old broken tv